Resolved Fatal error

Discussion in 'Help - Ask Support Questions' started by Amroatm, 4/6/17.

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  1. Amroatm

    Amroatm
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    I need urgent help regarding this error , I have paid the required amount of money , yet the whole transaction is frozen and delayed due to this error , The photo of my Id has a size of less than 3MP , and I still get the same argument that says that the size is oversized ,
    Looking further for soon help and reply .
    Thanks
    Here is the error .
    THE FOLLOWING ERROR OCCURRED
    The uploaded file is too large for the server to process.

    20170406_211856_resized_1.jpg
    Thanks again.
     
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  2. Admin

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    Automated Response

    Thank you for submitting a support ticket. An agent will assist you shortly with your inquiry. Meanwhile, please view the links below as this will direct you to the correct department to get help with your questions.

    Regular Support
    For all non-middleman help related questions, please follow these instructions:
    1). View the Guides Section for all commonly asked questions
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    3). If these sections above don't answer your question, please submit a Help Ticket here.

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  3. OP
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    Amroatm

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    i am soory but i need fast help
    i have send to non active order and no replay
    please help me in this
    i can send the picture to email and the admin can vriefied my account
     
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  4. Admin

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    The issue has been fixed.
     
  5. OP
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    Amroatm

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    thank you very very much
     
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  6. OP
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    Amroatm

    Amroatm
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    are it take time to verifies my account
     
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