How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened April 1, 2017 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value We wanted to trade growtopia account for in-game called money diamond locks ~4 diamond locks 4. Other Parties Username eliseo flores 5. Method Used To Pay or Receive Payment Growtopia trade 6. Other Parties Email Addresses I don't know. 7. Other Parties Payment Email Address I don't know. 8. Other Parties Messenger Username eliseo flores 9. Provide All Chat Logs and Additional Information Below Screenshot by Lightshot Screenshot by Lightshot Screenshot by Lightshot Screenshot by Lightshot Screenshot by Lightshot Screenshot by Lightshot http://prnt.sc/ergmkm Screenshot by Lightshot Screenshot by Lightshot I have much video footage, but it doesn't allow me to upload it here... By the way, I bought the things called "Diamond locks". I bought 4 of them for 20 euro. That means he scammed my 20 euro.
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: KaroliZz Re: #1[/trigger]
@eliseo flores Next time use Middleman Service especially if you are dealing with someone who is new to the site and has no feedback.
@eliseo flores [email protected] Which it looks like you know why he didn't by now which was because he was likely trying to scam you.
But how we would use middle man if I wanted to buy for the "diamond locks" ? I think middleman wouldn't download the game and etc...
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: KaroliZz Re: #4[/trigger]
Middleman will hold your payment. Seller will give you the product you are buying. You will confirm that you got the product. Middleman will release the payment to the seller.
It entirely depends on you if you can get your stuff back, try contacting the game developer and ask for account retrieval. What PlayerUp can do is to ban the guy who scammed you. Not sure where u said that in your dispute but okay.
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: Rolan Re: #8[/trigger]
Well, actually the game's developers aren't giving back scammed stuff, because it's "our fault", because we "have to keep our stuff safe" and yeah buying accounts in that game isn't legal and at the same time buying/selling "diamond locks".
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: KaroliZz Re: #9[/trigger]
How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). Is there anything we can do to assist you still with this dispute? Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further. .
Hi @KaroliZz ! You can use a Middleman to trade, it is not only for buying and selling. please read the following guide - Middleman: Trading Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. and here is how it works for sellers (Middleman: Sellers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. What can you do next to resolve this issue? You can attempt to recover your Google Account at the following link - Google Accounts You can attempt to recover your iOS Account at the following link - Recover Your Apple ID - Apple You can also contact the Game Support Team via Email - [email protected] Read More Here - Growtopia Support Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost property or funds - Guide - Combat Fraud Service | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite.
What can you do next to resolve this issue? Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost properly or funds - Guide - Combat Fraud Service How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite. .
@Admin , it was not a transaction via PayPal. It was a trade between a game account and game items for a game. I have stated what they can do to resolve the issue. ✔
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: freechest Re: #14[/trigger]
