Yo guys I guess this is new I refunded a macbook pro 2.7k without finishing apple investigation in es Lucky this time i had email chat because i couldnt accept call Heres a part to what it reads: Althought the investigation is still on going, we dont want you to be waiting for more time so I have processed a refund for you so that you no longer be involve in that issue. It took me 2 days this time around