How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Feb.16.17 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value A Max th9 4. Other Parties Username Cj hajjar 5. Method Used To Pay or Receive Payment Trade 6. Other Parties Email Addresses Unknown 7. Other Parties Payment Email Address Unknown 8. Other Parties kikUsername Verifiedseller11 9. Provide All Chat Logs and Additional Information Below
@CJ Hajjar [email protected] This user has been suspended until they reply. How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). Is there anything we can do to assist you still with this dispute? Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further. .
[trigger]Guide - How To Resolve Suspensions Automated Response What does it mean when my account has been suspended? Accounts that have been suspended are in violation of one or more of the following rules: Behavior Disruptive Feedback System Abused Multiple Accounts Reported Fraudulent by 2+ Members Spammed Website Repeatedly What does it mean when my account has been banned? Fraudulent Spamming Mass Promoting How do I resolve this issue? Wait for a moderator to review your account which can take time, OR Submit a Support Ticket requesting your suspension removed. Provide us your username and the reason why you believe you were suspended. .[/trigger] [trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: Admin Re: #3[/trigger]
Are you the original Owner ? If so: 1. Open CoC 2. Settings 3. Help and Support 4. Report an Issue 5. Other Problem 6. then state the reason why you are asking for support. Don't mention about you trying to sell the account, just tell them it was hacked. 7. Wait for their reply. They will ask you sensitive information about your CoC account. 8. Give them the correct and complete information. If you bought gems and still have the receipt of the first gem you bought via in-game then it's gonna increase your chance to retrieve the account back. 9. Wait for their reply again
