1. u can use a website like swagton buy a hoverboard 2. claim the item exploded, since there is tons of news about this, 100% of the time they will believe it, and if they ask you to return it, say some love you like the it exploded and love you leaked or some sht and can't return it, you can be aggressive too be like ima sue this company, best bet is calling them 3. 100% time free refund xD