Under Investigation I got scammed by a user here and he stole my account

Discussion in 'Disputes - Caution / Under Investigation' started by Mohamed Helaly, 1/10/17.

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  1. Mohamed Helaly

    Mohamed Helaly
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    9/1/2017

    2. Are You The Buyer or Seller
    Seller

    3. Total Transaction Value
    200 USD

    4. Other Parties Username
    Alerts

    5. Method Used To Pay or Receive Payment
    PayPal

    6. Other Parties Email Addresses
    Dont know. This is his profile link http://www.playerup.com/members/alerts.118294/

    7. Other Parties Payment Email Address
    Didnt provide

    8. Other Parties Messenger Username
    alertcoc (on KIK)

    9. Provide All Chat Logs and Additional Information Below

    I have uploaded the chat on KIK messenger.
     

    Attached Files:

    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. OP
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    Mohamed Helaly

    Mohamed Helaly
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  3. OP
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    Mohamed Helaly

    Mohamed Helaly
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    I want either my account back or money. This is really frustrating.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. Admin

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    The problem is we don't know who this person is. Someone scammed you offsite outside of PlayerUp so we're limited on what we can do unless you have his username.

    At this point you're going to have to contact Supercell and try to get the account back. That's all you can pretty much do.

    How can you protect yourself from these type of scams in the future?
    I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide).

    Is there anything we can do to assist you still with this dispute?
    Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further.














    .
     
  5. OP
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    Mohamed Helaly

    Mohamed Helaly
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  6. OP
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    Mohamed Helaly

    Mohamed Helaly
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    I attatched his profile link in the thread
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
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