Resolved I never done any business with user but i receive a fake feedback

Discussion in 'Feedback - Open A Claim' started by Zen Agency, 10/26/24.

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  1. Zen Agency

    Zen Agency
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    Premium Pro Status: This user is a Premium Pro Seller Suspended Status: This user has been suspended for terms of service violations or fraud practices Banned Status: This user has been banned due to fraudaulent acts against others

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    Hello,

    I have recieved a fake feedback for no reason.

    I am pretty sure I never done any deal with the username: @Zabour anis

    He put a fake feedback in my profile.

    Please double check the problem and resolve my issue.

    I am here for corporate and resolve this issue.

    Thank you
     

    This user has been banned for: Previously Banned Under @Lime Seller

    #1 Zen Agency, 10/26/24
  2. Hulk

    Hulk
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    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    @Zen Agency

    I will extend a courtesy to you here that you're abusing the feedback dispute section.

    We just had this conversation a week ago here: https://www.playerup.com/threads/i-have-received-a-fake-feedback-for-no-reason.6301826/ and other places. You tried to move the threads and hide them but the mods can see them.

    Your only option is to resolve these disputes with these users and request they remove them. We will not assist you any further with these 2 feedbacks as it's 100% on you to resolve them now.

    If you try to exploit the feedback system again, your account will be suspended.
     
    #2 Hulk, 10/26/24
  3. OP
    OP
    Zen Agency

    Zen Agency
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    Premium Pro Status: This user is a Premium Pro Seller Suspended Status: This user has been suspended for terms of service violations or fraud practices Banned Status: This user has been banned due to fraudaulent acts against others

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    Hey, I am moving there and reissue again because it's a fake feedback again me.

    And that's why I open again.

    Kindly check all the data again
     

    This user has been banned for: Previously Banned Under @Lime Seller

    #3 Zen Agency, 10/26/24
  4. Hulk

    Hulk
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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    • Contact the users complaining through PlayerUp
    • Resolve their issues
    • Have them retract your feedback
    • If you resolve their issues offsite and they don't retract their feedback, we won't be able to assist you. If you resolve their issues onsite on PlayerUp, and they don't retract their feedback, we can assist you.
     
    #4 Hulk, 10/27/24
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