How to Report a Dispute I have been tricked into sending money assuming all on here were legit people, it's first time in my life I have been conned, I sent them 170 for in game currency that they say 100% legit, they have since stopped talking to me, I have my friend message them on discord , they responded straight away , so they are purposely not responding. i have commented on all there threads to warn other, @PlayerUp has sat on there hands on this one as if you go back to history they have other comments that they marked as sold to try hide the other two people they scammed. Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened 17/12/23 2. Are You The Buyer or Seller Buyer of the items i wanted to buy in game currency , they made it sound real 3. Total Transaction Value £170 4. Other Parties Username The scammer goes by Trooper toper. However player up needs to search by trend account's and IP ban as they will have roads like a infestation of cockroaches 5. Method Used To Pay or Receive Payment Wise money transfer. They hide behind the fact that you cant claim back digital purchases on any platform not even PayPal 6. Other Parties Email/Payment Addresses they have discord on there profile which is how I messaged them they advertise same copy and past on multiple listening's on the Player up and i presume multiple accounts. [email protected] [email protected] 8. Other Parties Messenger Username Troopertopper advertised on discord, here and telegram 9. Provide All Chat Logs and Additional Information Below
The user has been banned. How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). What can you do next to resolve this issue? If this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost funds - Guide - Combat Fraud Service How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite. . .
