Soon will be 2 years since I have an unfair negative feedback for a bug that happened and a situation solved since long time ago The guy of my only negative feedback wanted sell again his account in the game "Star Wars: Galaxy of Heroes", where I'm a big seller since 2017, was the third time he used my service, and I did the usual method I used 1.250 times in the accounts I sold, I have 176 positive feedbacks adding up PlayerUp and NPC, and this one is the only negative feedback and is not fair, must be removed. During the transfer appeared a bug and the account disappeared in the place where was linked, never happened before and never happened again, so was needed contact support to recover the account. I told the owner how to recover the account through support, as is better if the owner does it, as they require some proof of purchases, he had some, but he not got it. I wanted help and try myself, but I was having some health problems, high headaches, and was not able to work, I not worked during 2 months or more, but I told him that is needed keep trying until get the correct employer who knows how to recover accounts, is very easy, but for some reason he was not getting it, requested a charge back on PayPal and he sent a negative feedback here and on PlayerUp, he won the dispute, he got the money back, so he is happy currently, but he generated a lot of problems, as I need recover the account myself again and sell it again. In the first try I got recover the account and sell it again, so now everyone is happy again, but I'm not happy with this unfair negative feedback lol The following videos are the proof of delivery of the account, as I do live stream and I was recording all the process, so all the chat is there, and there is indicate which is the ally code of the account, which is 244281445 the swgoh.gg link of this account is: https://swgoh.gg/p/244281445/ In the first video is possible check the chat with the proof of delivery and the second is a video I just recorded to demonstrate that the account is active, so I got recover it and sell it again, so now everyone is happy. This was a bug, is not a negative feedback because I did some scam, or explaining a negative experience, he was completely satisfied with my service, as he used me as middleman 3 times, no one who is unsatisfied uses the same service 3 times lol and I have proof and videos of each time he used my service, so only is a negative because a bug of a game like SWGoH which has a lot of bugs and are things that happens. He not got solve it himself and I needed solve it myself, wasting a lot of time, as the account lost progress and I needed play it during 4 months or more to get the same value he paid and anyway I lost money and I had a negative feedback during 2 years which for sure harmed me in my economy as probably someone not purchased me accounts because not have 100% positive feedbacks and have 99,5% positive feedbacks "only" lol I not paid a lot of attention to it as I was thinking that at the end is my best positive feedback, as it demonstrates that my method works well and no one gets access once applied, so is a secure transfer, but is a lot of text to read for new buyers to understand this thing, probably harms more than benefits, I not want it anymore, so I think it's time to move on and remove it as I not deserve it, these are the videos with the proof of the delivery and the proof that still is active the account (in the bottom right, inside the ally requests, appears the last connection time), so everyone is happy currently and is not needed keep this feedback only because a bug: