Hello, A review of your account found that you are having trouble getting your packages. You have reported lost packages multiple times on your account. When we see unusual account activity like this, we review each account on a case-by-case basis to determine if additional action or closing of the account is necessary. If this problem continues, we may not allow you to buy on our site. If your account is closed, any unused gift card balance will no longer be available. We understand that lost shipments are inconvenient, and we want to make sure that our customers receive the products they purchase from Amazon.com. Please write to us at [email protected] if you have any questions. Sincerely, Account Specialist Amazon.com my refund is still not granted by them , as needed to wait until 4-10-2016 so is it possible to do a refund ?
