How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened September 8, 2016 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $125 USD 4. Other Parties Username MajuriLaama 5. Method Used To Pay or Receive Payment PayPal 6. Other Parties Email Addresses email: [email protected] 7. Other Parties Payment Email Address [email protected] 8. Other Parties Messenger Username dunno 9. Provide All Chat Logs and Additional Information Below This account was purchased using Middleman services. Buyer provided only Android account details as IOS details were not available. before using the account i did all security precautions that are required for android COC account but someone was still able to login to the account. Maybe some device still had access to this device. I took this account into our Clan war and didn't use it until attack day. On attack day when i logged into the account i got the message " This account has been banned for using 3rd party software etc". entire conversation is available in 3 way middleman chat. Screenshots are as below. I have purchased many items using this website for COC but never had any issue like this. Please help & guide me if i am not reporting the issue correct way as this is my 1st time reporting a dispute.
Tagging @MajuriLaama The first image show that someone has access to your CoC account. Regarding the banned, do you use any 3rd party software like X-mod? And as this is a @Middleman Transaction i suggest you to use the private conversation that you use while buying this account.
Just spoke to @Middleman 1). This is a PlayerUp Middleman Transaction so you're 100% fully guaranteed at least a full credit back for the amount you paid (worst case scenario). 2). They said select the CANCEL option inside your 3 way conversation ticket and if the seller doesn't reply it will automatically close in your favor - http://www.playerup.com/conversations/181229/
thank you all for your response on this. apologies from my end if i have not reported this the correct way.
@Admin & @Middleman if you don't mind can you please reach the verdict on my case. since i am building a CLAN i need to utilize the money and bring account for my Clan. If the money can be refunded or something alternative can i be done i would like to purchase some other account enlisted on this site. Please provide prompt response.
