Case Resolved

Discussion in 'Disputes - Resolved Cases' started by ShadowHaze, 7/2/16.

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  1. ShadowHaze

    ShadowHaze
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Account Bought on June 30th 2016.
    Problem Started on July 2nd 2016.

    2. Are You The Buyer or Seller
    I'm the Buyer

    3. Total Transaction Value
    $300 USD

    4. Other Parties Username
    NiceGuy69

    5. Method Used To Pay or Receive Payment
    MiddleMan. Paypal Prepaid Card

    6. Other Parties Email Addresses
    Email linked to account was [email protected]

    7. Other Parties Payment Email Address
    Used middleman services

    8. Other Parties Messenger Username
    Only talked via playerup message

    9. Provide All Chat Logs and Additional Information Below
    I bought the account a couple days ago. I changed password and everything to the gmail address but today I woke up and found out someone else was doing accounts over night. It makes perfect sense that he would been using it since it was the same farming army he used when owning the account and it was mid day in the Philippines (Where He lives). He changed the password to the email
     
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  2. Matheus Pfitscher

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  3. Admin

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    Middleman will reopen your ticket with this seller in a moment to fix the issue.
     
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  5. niceguy69

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    hi, i certainly dont have an access to that account anymore the moment i gave it to him.
    he confirmed that the account was all set and good.

    he also told me that he was able to link it to iOS.

    that's why i told him to get all info since he has a legitimate iOS login and report to Supercell to unlink the account to Google:
    creation date: can be found in the achievements section in-game which has the same month and year when the achievement "Gold Storage upgraded to level 2" has been achieved.
    place created: Muntinlupa City Philippines
    devices used: can be found in the apple account you used to link it
    gem purchase:
    12345.jpg

    These are all info which are usually asked by Supercell to prove ownership of the game.

    Now, he told me he has reported it.

    Then, after some time he told me it was BANNED? How come?
    At first, he has the full control of the account. He confirmed it and secured it.
    He even linked it to Apple which is a legitimate login.

    Now it was Banned, how come? Im asking him how did he report it to Supercell, but he wont post screenshots.
    Just told me it was banned.

    The last password i know which is "forcoc123!" doesnt work now and Google said it was changed 4 days ago.

    My point here is, you have the account, you have the time to secure it before you confirm delivery.
    And yes you told me you did it. Then you confirmed.

    But now you have the account Banned, what's for me then? What can i get out of this? Just lost the account and had it banned?

    If you will get that refund, you must give the account back to me unbanned then I will resolve all the problems in it.

    But the moment you have the access to it, secured it, linked it, and have it Banned, then im not liable for that "Banning" anymore since you had that legitimate iOS login.
     
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  6. niceguy69

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    If you have access to our private conversation, you might want to check how i really tried to help him with everything.
    I seriously did not leave him and ignore him.

    I am asking him to post updates since he has the iOS login, but he wont post anything.
     
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  7. niceguy69

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    http://www.playerup.com/conversations/using-my-account.147136/
     
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  8. OP
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    ShadowHaze

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    upload_2016-7-8_8-12-32.png
     
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  9. Rolan

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    thats a normal procedure for unlinking or key-resetting bro. It means they are processing the gmail/apple id unlinking of the CoC account. @niceguy69 should've explained this to you which i guess he forgot to tell you.
     
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  10. niceguy69

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  11. OP
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    ShadowHaze

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    Explain this. The original name of the account was Dex. I had changed it to Small Angelo. Now it is back to Dex. Now the account has no name change anymore.

    upload_2016-7-9_8-57-2.png
     
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  12. OP
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    ShadowHaze

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    As You See. I had changed the Name to Little Angelo once I received the account
    upload_2016-7-9_9-43-4.png upload_2016-7-9_9-43-20.png
     
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  13. OP
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    ShadowHaze

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    This was the ScreenShot I was provided when purchasing the account
    upload_2016-7-9_9-45-12.png
     
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  14. niceguy69

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    Hi, so are you able to get the account back? Let's not skip things.

    What's the status now?

    Given you have changed the name, how come that would be changed back to the original name? Magic? dont think so..

    Also, given the fact that you were able to request them to unlink the account which made it banned for ownership verification, might be a possible reason that the name is backed to the original name but it changing it was disabled. Might be some sort of error for them.

    Then if that's the problem, you can contact them again regarding the matter.

    Given the details of the account i already gave you, you must be able to prove them ownership since you have a legitimate login.
    Let me know for any updates.
     
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  15. OP
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    ShadowHaze

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    I need to know which month I started playing and different devices playing the account. (Model)
     
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  16. niceguy69

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    that's why i told him to get all info since he has a legitimate iOS login and report to Supercell to unlink the account to Google:
    creation date: can be found in the achievements section in-game which has the same month and year when the achievement "Gold Storage upgraded to level 2" has been achieved.
    place created: Muntinlupa City Philippines
    devices used: can be found in the apple account you used to link it
    gem purchase:
    [​IMG]

    These are all info which are usually asked by Supercell to prove ownership of the game.
     
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  17. OP
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    ShadowHaze

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    You cant see the creation date on the linked apple gamecenter. It shows the day you linked the account on every achievement. For the devices used it only shows devices that were on the APPLE ID. Does not show devices on the Android portion
     
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  18. niceguy69

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    If that will be the case, tell Supercell that you forgot the creation date and you cannot access the Google login since the hacker is messing up that Google login that's why you are requesting to unlink it.

    for the best guess:

    creation date would be the last quarter of 2013 or the first quarter of 2014. any month between those two.
    for the used devices: Oppo Rk7f, Lenovo(i forgot the specific model) + your iOS device.


    what's really important is the receipt. It really shows your ownership thru that.
    So tellem that you have saved a copy of that and send what i have sent to you.

    Let me know for further updates.
     
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  19. OP
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    ShadowHaze

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    Ive sent that to supercell
     
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  20. Rolan

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    What else is the issue here? The account has already banned for 2 days right? I believe that only indicates that all the information you provided were correct.
     
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