How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened June 17, 2016 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $350USD 4. Other Parties Username /mgarcia937 5. Method Used To Pay or Receive Payment MIDDLEMAN 6. Other Parties Email Addresses [email protected] [email protected] [email protected] 7. Other Parties Payment Email Address 8. Other Parties Messenger Username Name of the th11 Master of Clash 9. Provide All Chat Logs and Additional Information Below today i couldn t have access to My new account bought last week, someone changed the password on iOS and on Android . I did all the 24 steps but Wasn t enough This is the Name of the account Master of Clash if someone in the future will try again to sell the account. I hope you can make something BYE Fab
Here is how our PlayerUp Middleman Service Buyer Protection Policy (Unique Service) works: 17). Guaranteed Transactions. All products are partially guaranteed after the transaction has been completed. Optional insurance packages fully guarantee you after the transaction 18). Partial Account Recall Protection. All account transactions are partially guaranteed after the transaction has been completed. If an account you purchased has been recalled and we're unable to resolve the case with the seller, you will receive a full or partial credit back to your account 19). Insurance Packages. Optional insurance packages can be added which fully protect your payment after the transaction has been completed. If in event the seller damages or recalls the account and we're unable to resolve the case with the seller, you'll receive a guaranteed full credit for the amount you paid 20). Full Account Recall Protection. Optional insurance packages can be added which fully protect your payment after the transaction has been completed. If an account you purchased has been recalled and we're unable to resolve the case with the seller, you will receive a full credit back to your account What are insurance packages? All products are partially guaranteed after the transaction has been completed. Optional insurance packages fully guarantee you after the transaction. Insurance can be purchased upon checking out or before the payment has been released to the seller. Insurance protects and compensates you if a problem happens to your product after the transaction has been completed. Insurance will provide you compensation if you aren't at fault and we are unable to completely restore access to your damaged game account. Once your investigation has been completed, we will provide credit to you for the full amount you paid which will compensate you for your loss without any additional wait time. What are partially guaranteed transactions? All products are partially guaranteed after the transaction has been completed. Partially guaranteed transactions provide you with full after sale support for life where we'll assist you at the best of our ability to resolve all disputes. If the other party is unable to resolve your dispute, we will explore enforcing the sellers agreement pursing legal routes to resolve all disputes. Additionally, we will explore options for the buyer such as partial or full credit for the amount you paid which will compensate you for your loss which could require additional wait time.
In your case, no insurance was purchased so your transaction is partially guaranteed. 17). Guaranteed Transactions. All products are partially guaranteed after the transaction has been completed. Optional insurance packages fully guarantee you after the transaction 18). Partial Account Recall Protection. All account transactions are partially guaranteed after the transaction has been completed. If an account you purchased has been recalled and we're unable to resolve the case with the seller, you will receive a full or partial credit back to your account What are partially guaranteed transactions? All products are partially guaranteed after the transaction has been completed. Partially guaranteed transactions provide you with full after sale support for life where we'll assist you at the best of our ability to resolve all disputes. If the other party is unable to resolve your dispute, we will explore enforcing the sellers agreement pursing legal routes to resolve all disputes. Additionally, we will explore options for the buyer such as partial or full credit for the amount you paid which will compensate you for your loss which could require additional wait time.
Now for the good news, the seller payment has NOT been released yet so your transaction has been bumped from partially guaranteed to fully guaranteed. Will reopen the 3 way conversation ticket for you in a second here and you can either 1). Click the CANCEL option and cancel the order, OR 2). Work terms with the seller
