Mj store scam

Discussion in 'Disputes - Caution / Under Investigation' started by ktheking, 4/19/23.

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  1. ktheking

    ktheking
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    HI, as talked about earlier , i have contact https://www.playerup.com/mj-store , b ecause after a purchase from hiom i have lost 80% of his telegram channel members, he says to me, and always write in playerup that he has non drop and lifetime refill, in the chat he was very rude and rude, saying he won't give me anything, and he doesn't accept payments with middleman, when on the site it indicates that you can buy, please stop this scammer, I lost $770
     
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  2. PlayerUp

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    Automated Response

    Thank you for submitting a support ticket with the general support (non middleman support) department.

    Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department.

    Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here:

    Regular Support
    For all non-middleman help related questions, please follow these instructions:
    1). View the Guides Section for all commonly asked questions
    2). View our Knowledge Base for all other commonly asked questions
    3). If these sections above don't answer your question, please submit a Help Ticket here.
    4). You can contact an agent or moderator directly using the chat system.

    Disputes
    If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute.



















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  3. Disputes

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  4. MJ Store

    MJ Store
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    Verified Status: This user has completed basic background and ID verification Gold Status: This user has successfully completed 50+ middleman transactions

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    Greetings to site Administrators and Visitors

    Before reviewing this issue, we need to introduce our Store to dear viewers.
    MJ Store is a trusted community in PlayerUp site since 2021. We have completed more than 550 orders in-site and more than 1000 orders out-side successfully.
    Please Note to the following points:
    1. MJ Store community has never scammed anyone and after receiving each order, our servers will complete orders automatically in specified time.
    2. We do not force any buyers to use our services and customers can buy our services if they are interested. This is not just about out-site purchases, and as you know, all orders have been pursued and completed successfully so far.
    3. Details of all orders on our servers are saved precisely before and after the order is completed.

    About this fake and unknown complaint, please answer below questions:
    1. Who are you? and what's your main account username?
    2. Where did you deal? (Inside or out of the site)
    3. Which service did you buy?
    4. What was amount of your order? write exactly amount of service that you use.
    5. What was date of your deal?
    6. We have checked all of our transactions and never received 770$ in our wallet. If you are right, send your TX ID of Transaction.
    7. In relation to your complaint, please send here reliable valid evidences.
    8. If your transaction is outside the site and your documents are in the form of screenshots, it is essential that ID @mjstore_support is clear in your documents.
    Note: Avoid from sending fake documents that includes accounts with the same profile picture as MJ store. The username @mjstore_support must be specified in your documents.

    Finally, I need to remind you that you never can accuse MJ Store community by opening a fake disputes.
    If you are frauded by other people using our identity (the profile picture of our store), we are not responsible for this issue and you should make sure of your correct connection before making any transaction.

    Warm Regards, MJ Store Financial Support
     
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