How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened March 6, 2016 2. Are You The Buyer or Seller Buyer 3. Total Transaction Value $850 USD 4. Other Parties Username sellercoc.73220 http://playerup.com/members/sellercoc.73220/ 5. Method Used To Pay or Receive Payment PayPal 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address [email protected] 8. Other Parties Messenger Username sellercoc.73220 Kik Name: elshaarawi96 9. Provide All Chat Logs and Additional Information Below Attached are all the chat logs. I have been sending him messages but he wouldnt reply to my questions. He would say stuff that doesnt make sense.
I think I got scammed by a VERIFIED seller on your site. The seller is:http://playerup.com/members/sellercoc.73220/ I paid for this account: WTS - #6. TH11 MAX DEF + 275 WALL + AK/BK+ NEW HERO (40/40/20 ) NAME ANVAILABLE - ONLY IOS - 5000 TROPHY | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform. and Since the seller was VERIFIED by the site, I trusted him and sent him the money via PayPal ( PayPal was listed as one of the method of Payment). The assured me he is not going to scam me but after I sent him the payment he refused to communicate. I tried sending him so many message by he wouldnt respond. I wouldnt have made the payment if the seller wasnt verified and PayPal wasnt listed as a payment method.
You should open a PayPal dispute now, he made you wait so that it can give him time to withdraw the funds in his PayPal balance.
I tried talking to PayPal but they said they cant do anything in this situation since the transaction is completed. The guy was verified at the time I contacted him and paid the money. @Admin can you please comment on his verified id.
Questions 1). Why can PayPal not do anything? You can dispute the payment through PayPal? 2). What is the full name and address on the PayPal Account? Do you have his address? 3). What is his paypal email?
Can you message me privately? http://www.playerup.com/conversations/add I will try to help you but obviously there is only so much we can do. We weren't involved in the transaction nor was @Middleman. Meanwhile can you provide more details on the payment sent to the seller. Maybe a receipt inside PayPal so we can advise you what to do next?
@Spartrans based off the private conversation ticket message you sent, 100% confident now you can get your money back based off the information you provided me in your private conversation ticket with me. We'll resume communications via your private conversation ticket. For now, the seller clearly isn't going to cooperate so they have been banned and we'll assist you further guiding you to get your money back so you at least break even here.
By the way, the person who ripped you off is originally @icehunter who has been suspended here for fraud related reasons a couple months ago. We did help those buyers at getting the issue resolved and another member here helped us. He requested we restore his account. We didn't because he didn't do anything in his power on his own to help those buyers and another party had to get involved to compensate them. As a result of him trying to create a 2nd account, we have permanently banned @icehunter [email protected]
Icehunter doesn't involed in this problem. There is another person do that, live in Saigon city, icehunter live in Hai Phong city, quite long distance. One of my customer has been scammed too. $900. Imgur: The most awesome images on the Internet
Icehunter had paid 2 account from me, i received full of his payment for 2 accounts. So i can see that he maybe haven't good behavior in the first time but in the end, all went well, right? So is there any chance he can restore his account? Just wanna ask for him.