Due to an increase number of individuals reporting that they have been frauded, we have compiled a list of all security procedures and guides to safeguard yourself: Middleman Services The only way you'll be guaranteed payment or receive your product is going through PlayerUp Middleman Services. Read these guides below for further information: Middleman: Creating A Middleman Escrow Checkout Link Middleman: Buyers Guide Middleman: Sellers Guide Middleman: Legal Services KIK, Skype, or IM PlayerUp will never contact you through any 3rd party service such as by e-mail, skype, or kik messenger. Anyone claiming they are a middleman through e-mail, skype, or kik messenger is fraudulent. Read our Kik Messenger Guide - Avoid Being Scammed How can I get information on basic questions? Visit Knowledge Base How can I contact Middleman support? Private Message Middleman Here How can I contact support? Post A Thread Open Support Ticket Private Message Admin Here What account information does the seller need to provide the buyer? Full Access to the Apple ID/Gamecenter Account, and/or Full Access to the Gmail Address What should the buyer do before paying the seller? All buyers should ask for proof of ownership of the account before paying the seller. Ask the seller to message you while in game, and/or Ask the seller to provide you a screenshot of the account in game. If the seller is unable to provide at least one of these methods of verification above, report this seller to PlayerUp as they are most likely fraudulent and we will investigate. What other security tips can you provide? Follow this Safe Trading General Guide - Avoid Being Scammed for additional ways to safeguard yourself.