account stolen and credentials were changed

How to Report a Dispute
Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

1. Date Dispute Happened
Example: January 17 1016

2. Are You The Buyer or Seller
Example: I'm the seller

3. Total Transaction Value
Example: $100 USD

4. Other Parties Username
Example: idk what u mean

5. Method Used To Pay or Receive Payment
Example: PayPal

6. Other Parties Email Addresses
Example: na

7. Other Parties Payment Email Address
Example: na

8. Other Parties Messenger Username
Example: playerup

9. Provide All Chat Logs and Additional Information Below

 

I got scammed. He stole my account and changed password and phone number on email

 

You didn't fill out the form correctly here. How do we know the other persons username? How did the person scam you? What game is this for? What did you buy/sell? You need to provide this information for us to better assist you.

 

@Admin check your inbox.

 

U fools should look at my account and check it out u have access to my inbox. ...clash of clans.... he sent me Message saying someone already confirmed payment and only step missing is to give access to my account so i did...it was a th9 heroes 20.20. ..etc...i posted it today...and his user name.was playup....go check my messages should not be that difficult. ..

 

Can you post some screenshots?

 

Here is the evidence

 

Unfortunately, that's not the official Middleman so you've been scammed.
Fortunately, you can recover your COC account by contacting the Supercell staff.

 

Closing this dispute. @Daniel Mora S your account has been suspended. The user that "frauded" you has been mass banned.

It's clearly noted on our site how our services work.

When should I release my account information to the buyer?
Never release your account information unless (@Middleman) contacts you through the PlayerUp Conversation Ticket System. We will never contact you through e-mail, PlayerUp, skype, or any 3rd party service. All middleman transactions are done through PlayerUp.com for security reasons.

Middleman: Sellers Guide | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform.

You didn't read the guide otherwise it would have prevented you from being scammed. Someone random person signs up, tells you they are a middleman and you believed him.

Then we are trying to help you and in return you have an extremely rude and childish in your replies here attacking us as if it is our fault. If this is the way you want to handle communications here then it's best you don't do business here.

When you're ready to change your attitude here, you can open a ticket here and request for your account to be restored.

Open New Support Ticket | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform.

 

Contact Supercell to recover your account.