Help! What should I say to the GMs? Account type: Trial

Discussion in 'TERA Accounts - Buy Sell Trade' started by Tera, 10/1/13.

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  1. Tera

    Tera
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    Hi -if anyone can help me out! I purchased a pre-order key from a merchant and I received the key as arranged. However - the account type is still coming up as Trial under the Account Information. GMs have been telling me to look into Origin to grab the product key. However, I have only been given one key that is already entered. Is there anything else I can tell them to get my account to the proper edition which I purchased? Or is the merchant meant to give me one more key? Thanks
     
    #1 Tera, 10/1/13
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