How do things run here on playerup??? Does it mean that if the seller does not respond within the stipulated window then buyer is likely to lose his money?? Currently in the same struggle and the claim buyer protection is there....
It means the order will automatically be voided and funds will be voided back to your original payment method you used to pay. If a seller doesn't respond, we remove them from PlayerUp so the same issue doesn't happen a 2nd time with another buyer.