1. Date Dispute Happened January 24, 2022 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $164.8 USD 4. Other Parties Username sellingupwork89 5. Method Used To Pay or Receive Payment Visa 6. Other Parties Email Addresses 7. Other Parties Payment Email Address 8. Other Parties Messenger Username 9. Provide All Chat Logs and Additional Information Below Hello - The buyer messaged me this - "When I try to open the 3 way conversation where I can drop the account information it shows error 404 I think either this conversation haven't been activated yet or they r still processing your payment I will keep tryi g to open it." Hello everyone,I guess this is the 3 way conversation I just had access to it now. The upwork account has its own email address that i am willing to give away as well is that alright ? should i drop the information here ? Yes this is what i need What information should the seller release to the buyer in this 3 way conversation ticket if they're delivering an account? 1. Account Username: 2. Account Password: 3. Any Additional Information: 4. Please also make sure the e-mail address on the account has been updated to the buyers e-mail address: Once the seller has all this account information gathered, the seller may now copy and paste this account information into this ticket in order to complete delivery. Please note that if you're providing an e-mail address to the buyer attached to this account, the buyer may require additional assistance in order to gain and obtain access to the e-mail address. If you have any questions let me know. 1. Upwork Account Username: xxxxxx 2. Upwork Account Password: xxxxxx 3. Any Additional Information: email address is linked to upwork (it serves only that purpose i never used it for anything else) it's best to leave it that way i am willing to give it away and the buyer can change its password and keep it. 4. Gmail address : xxxxx Gmail password : xxx (it's the same password as upwork account. Only "P" letter is an uppercase) I also have a doc about what needs to be changed on the account and other useful information, especially if you are just starting on upwork it will help you. If you are interested let me know I'll send it here. please let me know if everything went well for you! Perfect, i will try it out - Yes please send me the docs I need your phone number for Gmail acoount to log in And here - I need this answer for this question on Upwork We don't recognize the device you're using. Please answer your security question below. Your favorite actor? ok i'll send you the doc it has everyhting in it i'll attach it here. The secret question's answer is "sasuke" i forgot about it but it's in the doc i'll send you. The email account doesn't need a phone number it has no phone number attached to it you can add your own phone number if you'd like hello did it work this time ? Yes - I will check if everything is good tomorrow since it 00:30 am here now well haven't heard from you since yesterday so I think it worked for you! I can't access the upwork account anymore that means you have changed the email and password. Thank you for your purchase. Now if you would please change the status on this conversation it would be great. have a nice day. "If the buyer is satisfied with the item delivered and hasn't already changed the order status in this ticket, then the next step is for the buyer to click on the Change Order Status icon at the top of this ticket and select the "Buyer - Confirms Delivery checkbox. If we don't hear back from the buyer within 72 hours, we will assume the buyer is satisfied with their purchase and proceed with releasing the buyers payment sent to us that is currently held in escrow to the seller." Yes - Sorry for repling so late, wasn't on my pc. I have recived it and it is working properly NOTE He wrote tp Upwork that hes account got #, and therefor they gave him a new password to login with. The email came to me since, it was my email wich was linked
@sellingupwork89 has not been paid out yet as middleman services has been getting a bit more strict in terms of paying out high risk sellers after some recent ordeals. With that said, your fully protected unless sellingupwork89 is able to resolve this. Waiting for the sellers reply.
you didn't pay me the buyer got the account and i got nothing in return. when i left a review on trustpilot middleman put my cashout request on hold and asked me to remove the review from trustpilot that is not an honest thing to do. i have tried every support system on playerup nobody cares no one answers i have tried to get help on their support groups on reddit nobody answers on facebook they did nothing i have tried their live chat it's a lie i got an bot telling to wait while they work on my case and i waited for 1 hour and half and they closed the chat on me i tried that live chat 5 times i waited in queue for hours nothing this website is a a total scam. but i know i am not the only one here i met people who have been in my situation and waited for months even years and never got their money. i don't care about the money anymore i really needed that money i was supposed to start a project but now i got nothing to do i will report this everywhere. it's simple either i get my money either i get my upwork account back.
here is the whole conversation with middleman who was responsible to send me the money the buyer has paid them.
how dare you call me a scammer i am the most honest person you could ever meet in this messed up world you are the scammers i'm talking about this website and everyone responsible. I am so sorry for the buyer who thought they have paid me for the account but it's not his fault he trusted the wrong people to deliver his money to the one who sold him the account. but if this is the last thing i can do to make this right then i will, i know i'm not getting the money anyway so sorry but i want my account back i'm not a charity i don't give accounts for free here.
Hello I was calling you a scammer because you wrote to me 7:30 PM yesterday, and changed the account immediately after. You send a message to upwork with the title "# upwork account" I din't know that you could not receive your money. I paid with playerup own payment service, where a middleman is joining. And i have been using Playerup before, so i could not see the problem there. But that should not be my fault. I payed my money in full belief that you would get them. I have changed all the account information on the account, and there are several personal information in that account, so that's why. A as you say, you are not a charity. Me neither, i am not paying for something that i did not recive
You do realize middleman is severely backed up right now with orders and they were addressing your payment already in your cashout ticket prior or during the timeframe you actually opted to contact upwork directly. Did you recall the account then is that what you did? Please clarify @sellingupwork89 if you did recall the account, would you like me to work to get this resolved as I can rush middleman to get your payout expedited if @themonkey1234 is okay with this and if he gets the account back / still wants to proceed with the sale. Please be fully aware that upwork does not allow the sale of these digital accounts. These is a strong possibility that this account may get terminated by upwork and if that happens we are not responsible for your loss here sellingupwork89.
I would like to get my money back since he recalled the account. Because then if somethings happens again, he could just recall it again, without me knowing. I think he could have handled this much better. I would like to get the contacts that I have had in upwork send to me, so i can contact them again. I had two ongoing clients. I thinks this situation was handled awfully from @sellingupwork89. Thanks for your help HULK
I had no choice why didn't you just answer me and tell me to wait or give me a date when I will receive the money that would have given me a little hope blocking me out and leaving me in total dark is frustrating I hope you realise that this is the worst support system I have ever dealt with I have worked online for years and faced these issues and could solve them with little help but never this bad. I don't have access to the upwork account yet they are waiting on my verification. And for the buyer you don't have to worry about your personal information or anything I told you I'm not a Scammer and if I get access to the account I won't touch anything if this doesn't work out I'll give you the contact of your clients I wouldn't do anything to hurt someone trying to earn a living.
Don't put it all on me if you are honest you'd say that this was first of all playerup's failure and responsibility I wouldn't have done this if you have just sent me my money it's been 15 days or more since the buyer got the account and your guide says it could take 1to 4 days to receive the money don't you think that you have done something wrong here instead of putting the whole blame on me ? Think again If I was a scammer I would have just disappeared I am here still trying to resolve this and I feel so bad for buyer tho but not you cuz you have done your part wrong and I Only have reacted accordingly.
To the buyer what do you wanna do now? Should I get access to the upwork account and give it back to you but I'll need you to help me get the money because they don't respond to me but to you they do because there's money involved they can't ghost you like they did to me. But if I give you the account back you'll have to stand by and use it with my credentials for a period of time before you can change them because if you do change the credentials right away that might flag the account to the upwork system and get it suspended or worst deleted you will be in total safety while using my credentials I won't log in to the account or do anything you have my word on that. Now it's a matter of trust. I'll comply with what ever the buyer wants to do.
I understand that you were frustrated, and you not are a scammer. I made a new Upwork account, so it does not matte that i get the account now - Thats why I want my money back. And i could also not live with using your credentialt to log in. But as i said, i would like to get the clients names so i can contact them
I understand it's always a better idea to create your own account it took me time to upgrade it and get it verified and top rated but you will eventually get there too. I'd rather you get your money back than them keeping it cuz as I said before sellers never get paid on this website I hope u'll realise that one day. Good luck mate.
But that is not my problem, that you wrote to them, that your account got #. That is your problem. I don't have any acsess to the account anymore, which means you already took it back. Even though you still haven't got back your account which you started the process with, I will get my money before you say you have it. I understand what you are saying sellingupwork89 Please respond to this @Hulk
