Resolved Negative Feedback Removal

Discussion in 'Feedback - Open A Claim' started by elysiium, 8/13/15.

Thread Status:
Not open for further replies.
  1. elysiium

    elysiium
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    Offline
    Joined:
    6/14/15
    Posts:
    522
    Likes Received:
    9
    How to Report a Feedback Dispute
    Please fill out all 6 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: August 13, 2015

    2. Are You The Buyer or Seller
    Example: Buyer

    3. Total Transaction Value
    Example: -

    4. Other Members Username
    Dimitrios21

    5. Why Should The Feedback Be Removed
    I was just warning other users of what happened during my transaction, he didn't want to use middleman, but wanted me to go first, then wrote "lets do 30 but on my conditions i dont want none of that oh you scam bs" so I got suspicious that something was up with the trade.

    Here's something else he said during the trade "ok idc you eaither pay 30 first or please stop msging me i got other sales to finish", After he said I go first or stop messaging me, I just stopped talking to him.

    I don't think I "falsely accused" him off being a scammer, everything above shows the trade wasn't right.
    First the "conditions" then wanting me to go first, then the negative feedback.

    6. Provide All Chat Logs, Screenshots and Additional Information Below
    Feedback was given even though I didn't make a trade with him. I am yet to provide feedback to the other user, as I'm waiting for this dispute to be resolved.
     
    #1 elysiium, 8/13/15
    Last edited: 8/13/15
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Rolan

    Rolan
    Expand Collapse
    MOD, Platinum Seller & offers Broker/Pilot Service
    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Platinum Status: This user has successfully completed 125+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

    Offline
    Joined:
    5/25/15
    Posts:
    6,025
    Likes Received:
    544
    you should provide the screenshots of your chat logs as evidence so that the things you are saying has more credibility.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Admin likes this.
  3. Admin

    Admin
    Expand Collapse
    Admin Status (Staff): This account handles all admin general support inquiries

    Offline
    Joined:
    12/1/13
    Posts:
    13,456
    Likes Received:
    1,389
    Not needed. We follow the same procedure several other business websites not related to this industry do with feedback related issues. We have a strict policy towards other members intentionally trying to defame other members. If it isn't intentional, you should always try to work the issue out with the other party first, give it time, warn them you'll submit bad feedback before taking further action. We understand how it feels to be left negative feedback and be left in the dark not knowing what to do next or how to get it removed. We won't let the party submitting this complaint wait until they win the dispute to remove the feedback. As long as someone writes the necessary information needed which @elysiium provided more than enough details, this is enough to revoke the feedback.

    How we typically do things is we will take a verified or above members word and message the other party who submitted the complaint providing the details of their feedback. If in event the feedback was justified, we can always put it back on the account. If the other party doesn't respond to us, then we typically issue a warning or suspend them for filing false feedback so they don't do it again to other members.
     
    elysiium and Rolan like this.
  4. OP
    OP
    elysiium

    elysiium
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    Offline
    Joined:
    6/14/15
    Posts:
    522
    Likes Received:
    9
    • This user is inactive. Hasn't logged into their account in over 60 days.
Thread Status:
Not open for further replies.