Stole Money Be careful with middleman, sold account for 1000, not get paid after 2 weeks

How to Report a Dispute
Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

1. Date Dispute Happened
28, 10, 2021

2. Are You The Buyer or Seller
I'm the Seller

3. Total Transaction Value
$1000 USD

4. Other Parties Username
Middleman

5. Method Used To Pay or Receive Payment
Buyer paid in zellepay, I am asking payout for Dogecoin

6. Other Parties Email Addresses


7. Other Parties Payment Email Address


8. Other Parties Messenger Username


9. Provide All Chat Logs and Additional Information Below

For everyone reading this, be careful with middleman service! Here was what happened to me.

I recently sold my Honkai Impact 3rd account for $1000(https://www.playerup.com/threads/pl...available-all-useful-weapons-sigmates.5192211), buyer paid full amount in zellepay and I asked plyerup to payout in Dogecoin.

1. Playerup still charge me as if buyer paid in paypal for 9.9+3 = 12.9% fees, however according to their fees list, it should be 1.9+3=4.9%, https://www.playerup.com/middleman/escrow/fees.php
2. After cashout coversation is open, it says payout will be made with Eth, I asked for Dogecoin
3. Cashout conversation says it takes about 96 hours or 4 days(an average eth transaction takes about 20mins only) to see those fund in my nominated account, 2 weeks has passed, I still do not see eth in my wallet
4. I have been asking for respond to fix above problem everyday for the last week, middleman does not respond at all