Proof of Refund - Adam Cohen 1 Ehad Haam Tel Aviv, 6514201

Discussion in 'Disputes - Resolved Cases' started by Disputes, 9/1/21.

Thread Status:
Not open for further replies.
  1. Disputes

    Disputes
    Expand Collapse
    Bot Status (Automated): Handles automated general support inquiries

    0   0   0

    Offline
    Joined:
    12/31/13
    Posts:
    61,974
    Likes Received:
    52
    Capture2.JPG Capture.JPG

    This message is for @AdamCohenYB

    Adam Cohen
    [email protected]
    +972505461817
    1 Ehad Haam
    Tel Aviv, 6514201

    @AdamCohenYB is contesting that we scammed him and we did not provide a refund for this transaction. However as shown above it clears shows that the charge never went through and was never captured. We did not issue a refund because the entire transaction was voided. PlayerUp was unable to proceed with the order because @AdamCohenYB requested the order cancelled with the seller.

    If @AdamCohenYB would like to prove otherwise that he did not receive his funds back, he can reply to this thread or respond to this ticket: https://www.playerup.com/conversations/closed-ticket-resolved-issue.2257387/ showing proof he was charged for this transaction.

    In addition to this, we compensated you @AdamCohenYB for the sellers wrong doing well more than he originally paid but for some reason he continues to make this claim he was scammed.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Davidra92 likes this.
  2. AdamCohenYB

    AdamCohenYB
    Expand Collapse
    Unverified Member

    0   0   0

    Offline
    Joined:
    8/7/21
    Posts:
    2
    Likes Received:
    0
    My Location:
    I hope any manager sees this:
    Do you expect a $1.5 purchase be handled with so much hassle, support only after more than a week?
    Are you guys just posting because you are happy you got to do your job, finally, after a long while in which I could just go get an account from some legitimate service?...
    Are you for real?
    This is surely a joke. Does this make sense to you?
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. AdamCohenYB

    AdamCohenYB
    Expand Collapse
    Unverified Member

    0   0   0

    Offline
    Joined:
    8/7/21
    Posts:
    2
    Likes Received:
    0
    My Location:
    This entire transaction and scam was a huge waste of time, Playerup.com, you are losing tons of customers over these issues.
    I am probably not going to use this site.


    Look, employee of the month here:
    "In addition to this, we compensated you @AdamCohenYB for the sellers wrong doing well more than he originally paid but for some reason he continues to make this claim he was scammed."
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. Middleman

    Middleman
    Expand Collapse
    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

    173   0   0

    Offline
    Joined:
    1/1/14
    Posts:
    68,472
    Likes Received:
    2,965
    August 7 - Order was activated.
    August 8-9 - You and @Amirhossien69 were communicating back and forth on finalizing the delivery.
    August 9 - You reported the accounts you received from @Amirhossien69 were banned.
    August 10 - You officially made the final notice to the seller you wish to cancel the sale.
    August 14 - The order was officially voided

    That's the timeline of what happened above.

    During this timeframe, PlayerUp doesn't charge you for transactions until you confirm delivery. The payment is held by your bank in an authorization state until the decision to either capture or void them is made on your behalf when you either opt to cancel or confirm delivery.

    We have no control over the services/digital assets that @Amirhossien69 delivers to you. We aren't entirely sure how the accounts got banned and the seller was willing to try to work with you to get this resolved but you refused and cancelled the sale. Shortly after that you accused us/Amirhossien69 for scamming you for $1.5 despite not even being billed yet for this transaction.

    The transaction didn't go smoothly here but we did our part to ensure you were 100% protected at $0 cost to you.
     
  5. Middleman

    Middleman
    Expand Collapse
    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

    173   0   0

    Offline
    Joined:
    1/1/14
    Posts:
    68,472
    Likes Received:
    2,965
    You stated we scammed you on $1.5. Where is the scam? You didn't lose anything and we provided you some compensation for the bad transaction. For some reason you're still blaming us for a problem which nobody could have prevented from happening and still accusing us of scamming you.

    There isn't any other service out there that protects you 100% on transactions at $0 cost to you acting as a middleman to ensure you're fully protected on any form of digital asset transactions. We have no control of the publishers decision to close accounts, deadbeat sellers or scam sellers. All we do as a platform is ensure you're 100% protected. If you want to use another site that offers 0 protection then that is your choice. When you get scammed you can realize you could have prevented this had you purchased through us.
     
    Davidra92 likes this.
  6. Store

    Store
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Platinum Status: This user has successfully completed 125+ middleman transactions

    6k+   1   0

    Offline
    Joined:
    1/7/20
    Posts:
    38,596
    Likes Received:
    271
    Hello middleman
    His purchase was 1.5usd from the site and the 3way group
    I sent his services!
    And he said the service had a problem and did not want to!
    If you see the sales of my telegram number!
    So far, I have had 50 to 60 sales of telegram numbers
    And no buyer has said that the numbers are a problem!
    But still
    I accept his words!
    This is only 1.5usd, not the money I want ‌ to discuss with him and I only activated the cancel option to cancel his order
     
  7. Store

    Store
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Platinum Status: This user has successfully completed 125+ middleman transactions

    6k+   1   0

    Offline
    Joined:
    1/7/20
    Posts:
    38,596
    Likes Received:
    271
    I do not know what his problem is anymore?
    It's really funny!
    Is there a problem for the 1.5usd service that was sent and I accepted his word and canceled it?
     
  8. Store

    Store
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Platinum Status: This user has successfully completed 125+ middleman transactions

    6k+   1   0

    Offline
    Joined:
    1/7/20
    Posts:
    38,596
    Likes Received:
    271
    you pay for 1.5USD
    And even full service sent
    And canceled
    are you upset?
    This is really funny
    I sent your services and your purchase was canceled. I have to report you because I did not receive any money for the services I sent and the purchase was canceled.
    It's not you who should report me!
     
Thread Status:
Not open for further replies.