I Completed the sale of my account more than 2 months ago and have not received payment from PlayerUp

1. Date Dispute Happened
April 24th 2021

2. Are You The Buyer or Seller
I'm the Seller

3. Total Transaction Value
$2450

4. Other Parties Username
@Middleman @Help

5. Method Used To Pay or Receive Payment
Buyer used Google Pay, I requested payment via Bank Transfer

6. Other Parties Email Addresses

7. Other Parties Payment Email Address

8. Other Parties Messenger Username

9. Provide All Chat Logs and Additional Information Below
I have tried to be patient but none of my questions are being addressed by @Help or @Middleman. The transaction has been completed by both the seller (me) and the buyer MORE THAN 2 MONTHS AGO. This isn't a small amount of money too, $2450 before PlayerUp charges, which honestly doesn't make sense to me why I'm paying PlayerUp to be ignored and have my payment withheld for over 2 months.

Related Conversations:
Competed Three Way Convo with @Middleman and Buyer
https://www.playerup.com/conversati...n-id-5906046-2350-3-way-conversation.2161228/

Still Pending Payment Convo with @Middleman
https://www.playerup.com/conversations/middleman-wallet-balance-cashout-pending-expedite.2172532/

All additional conversations requesting updated details as to why I am being ignored and have not been provided an updated timeline or details regarding my payment:
https://www.playerup.com/conversati...-have-not-received-any-funds-from-mm.2188817/

https://www.playerup.com/conversati...-ago-and-have-not-received-any-funds.2188451/

https://www.playerup.com/conversati...een-completed-no-payment-by-playerup.2213680/

https://www.playerup.com/conversati...een-completed-no-payment-by-playerup.2213615/

https://www.playerup.com/threads/ne...-should-have-been-no-replies-from-mm.5029512/

 

the same as your for me
they didn't provide any acceptable reason to hold my payment as they claim that the delay applicable for orders before 9-5-2021
and my order was in 13-5-2021

i hope your payment go fast asap and all we can do is to wait

 

Please read this statement, I've got-it from another guy.....

https://www.playerup.com/threads/official-statement.5063270/

If you manage to recover your money please let me know, I am waiting since February.....
Thank you

 

They sent me this "official statement" link but never updated me regarding if and when I would actually get my payment for a transaction completed months ago that I still have not received any money for through the Middleman service:

https://www.playerup.com/threads/official-statement.5063270/

 

More than three months now and not a single update addressing the issue. @Middleman @Admin @Help