How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: January 1, 2013 2. Are You The Buyer or Seller Example: I'm the Buyer 3. Total Transaction Value Example: $100 USD 4. Other Parties Username Example: Site Username 5. Method Used To Pay or Receive Payment Example: PayPal 6. Other Parties Email Addresses Example: [email protected] 7. Other Parties Payment Email Address Example: [email protected] 8. Other Parties Messenger Username Example: bobskik 9. Provide All Chat Logs and Additional Information Below
Yes this is not our actual checkout process. Please provide more information on what step by step you did here.
Firstly, He sent me the picture of him doing the transaction of $130 credits . then he said he said it was being secured by a bot and that when I traded sent him the items over the game he sent a screenshot to the bot and then he sent me the last screen shot saying it was 4-5 minute wait and that was meant to be a reciept ;( sorry I was so dumb lol. Any chance you can do anything
Did you read the website before you decided to transfer this information over to this random person who was sending you an e-mail? There are Seller Protection Icons listed all over every single thread on this website so people read them before transferring any payment or account information. When you click on them you go to this page: https://www.playerup.com/support-tickets/knowledge-base/middleman-sellers-guide.20/. At the very top, we clearly posted: How will middleman services contact me? All middleman transactions are conducted on PlayerUp.com only. Never release any information, perform any service or release any payments if you're a seller unless @middleman contacts you through the Conversation Ticket System. PlayerUp Middleman Services will never contact you through e-mail, discord, steam, facebook, whatsapp, kik, skype, or any 3rd party service. If somebody contacts you offsite claiming they are from PlayerUp, it is a scam. In addition we post: When should I release my account information to the buyer? Never release your account information unless (@Middleman) contacts you through the PlayerUp Conversation Ticket System. We will never contact you through e-mail, discord, facebook, whatsapp, kik, skype, or any 3rd party service. All middleman transactions are done through PlayerUp.com for security reasons.
Hi this is my sisters account, she has autism and as a result can often be naive, furthermore, she tends to avoid long texts. She should have told me before trying to sell the in game items. Is there anything you can do to get the credits for her . I understand if not.
