Fraud - Need To Take Action STOLE ACCOUNT BY KIngOtter2012,

Discussion in 'Disputes - Caution / Under Investigation' started by Diogo Henrique, 10/31/20.

Thread Status:
Not open for further replies.
  1. Diogo Henrique

    Diogo Henrique
    Expand Collapse
    High Risk Status: User has been flagged by the system for one or more reasons. Proceed with caution.

    1   0   0

    Offline
    Joined:
    9/7/20
    Posts:
    3
    Likes Received:
    1
    My Location:
    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Data buy: 09/07/2020

    When he stole the account: 30/10/2020

    ransaction ID: 1130000001094036569 - 3 Way Conversation


    2. Are You The Buyer or Seller
    I'm the Buyer

    3. Total Transaction Value
    $125 USD

    4. Other Parties Username
    KIngOtter2012


    Discord: Adam.#8046

    I don’t have his personal email address, just his website username and discord.


    The purchase was made and payment was confirmed by the playerup website itself.
    On 10/30/2020 I receive messages that the account is being logged on another device, knocking me down at all times during the game, when contacting the support, the same claims that the account is being recovered by the code that existed in the facebook registration email. This code cannot be changed, and if he had saved it, he can recover it at any time. scam.jpg


    The error message is in Portuguese, because I am Brazilian. '' You have been disconnected because you have logged into another device. ''




    9. Provide All Chat Logs and Additional Information Below

    Diogrz07/09/2020
    how much lower*
    [​IMG]
    Adam.07/09/2020
    I can do like 125 ish but not much lower than that
    [​IMG]
    Diogrz07/09/2020
    is the account linked?
    [​IMG]
    Adam.07/09/2020
    It is linked to a Facebook yes
    [​IMG]
    Diogrz07/09/2020
    exclusive to the game or private?
    [​IMG]
    Adam.07/09/2020
    Exclusively for the game
    [​IMG]
    Diogrz07/09/2020
    I'm interested in buying, I'm just learning how to use the site for payment
    [​IMG]
    Adam.07/09/2020
    Yeah I’m still new to how to do the payment.
    [14:09]
    We can do like a paypal or something if that works?(editado)
    [​IMG]
    Diogrz07/09/2020
    I believe so, but I think the site has the safe means for both sides
    [​IMG]
    Adam.07/09/2020
    Ah okay
    [​IMG]
    Diogrz07/09/2020
    I'm trying to understand how it works, but I'm lost
    [14:18]
    hehehehe
    [14:19]
    As I understand it, to use the secure services of the site, you have to pay an amount
    [14:24]
    I really don't know how we ended the exchange
    [14:24]
    Do you have any idea?
    [​IMG]
    Adam.07/09/2020
    Not a clue. I can ask someone with experience with the site tho
    [​IMG]
    Diogrz07/09/2020
    It can be, I'm waiting
    [​IMG]
    Adam.07/09/2020
    Yeah my friend doesn’t really know
    [​IMG]
    Diogrz07/09/2020
    Is there a way to make the exchange secure?
    [​IMG]
    Adam.07/09/2020
    He said that we can do paypal through the site if that works ?
    [​IMG]
    Diogrz07/09/2020
    From playerup?
    [​IMG]
    Adam.07/09/2020
    I believe so yes
    [​IMG]
    Diogrz07/09/2020
    And where are we going to open paypal on the site?
    [14:40]
    I really don't know how to use this site
    [​IMG]
    Adam.07/09/2020
    Alright I see on the site your request
    [14:44]
    And I accepted it
    [​IMG]
    Diogrz07/09/2020
    Diogo Henrique has offered $ 125 for your MSF Account 7 2mil CP Top 100 alliance DD3 complete (Price can be negotiated lower) account using PlayerUp Middleman services, do you accept? Yes OR No
    [​IMG]
    Adam.07/09/2020
    Yes
    [​IMG]
    Diogrz07/09/2020
    ''middleman services cost 50%
    [14:45]
    50$*
    [​IMG]
    Adam.07/09/2020
    Oof that’s a lot lol
    [​IMG]
    Diogrz07/09/2020
    lets try, i put ''yes''
    [14:47]
    Nothing happened, did a message come for you?
    [​IMG]
    Adam.07/09/2020
    None that I see
    [​IMG]
    Diogrz07/09/2020
    Damn, I don't know how to get to the payment part
    [14:51]
    From the site
    [​IMG]
    Adam.07/09/2020
    I think it’s the middleman buyer tab?
    [​IMG]
    Diogrz07/09/2020
    In this place is to hire the '' mid '' service
    [​IMG]
    Adam.07/09/2020
    This is what I see
    [​IMG]
    [​IMG]
    Diogrz07/09/2020
    But this is in the case of hiring the mid
    [14:59]
    or not?
    [15:03]
    When I click on buy now, it redirects me to the main page
    [​IMG]
    Adam.07/09/2020
    I don’t believe I se try PayPal and stuff to tha count her which I’m doing now
    [15:14]
    ok i have it set up
    [15:14]
    and i accepted it again
    [15:15]
    so maybe go to the conversation and click on "buy now - playerup middle man service"
    [​IMG]
    Diogrz07/09/2020
    [​IMG]
    [15:17]
    and now?
    [​IMG]
    Adam.07/09/2020
    checkout?
    [​IMG]
    Diogrz07/09/2020
    paypal?
    [​IMG]
    Adam.07/09/2020
    yeah it should be that
    [​IMG]
    Diogrz07/09/2020
    It worked, I'm going ahead
    [​IMG]
    Adam.07/09/2020
    ok
    [​IMG]
    Diogrz07/09/2020
    Okay, my part is over, I think it was for website analysis
    [​IMG]
    Adam.07/09/2020
    Ok so what is next?(editado)
    [​IMG]
    Diogrz07/09/2020
    Wait for them to get in touch
    [15:36]
    Now they will broker the purchase
    [15:39]
    Did you receive anything regarding the purchase?
    [​IMG]
    Adam.07/09/2020
    i got a message on playerup saying that you paid for it
    [​IMG]
    Diogrz07/09/2020
    Okay, I believe that now just wait for them to send the message for exchange, you need to send the bill, and they will release the payment
    [​IMG]
    Adam.07/09/2020
    do we know how long that will take?
    [​IMG]
    Diogrz07/09/2020
    says from 1 to 24 hours
    [15:43]
    Now it depends on them
    [​IMG]
    Adam.07/09/2020
    alright
    [​IMG]
    Diogrz07/09/2020
    You need to stay tuned, they will contact you
    [​IMG]
    Adam.07/09/2020
    Ok
    [15:57]
    Do you know if it’s through The site or my email?
    [​IMG]
    Diogrz07/09/2020
    I believe that on the site
    [​IMG]
    Diogrz07/09/2020
    Did they send you something?
    [16:51]
    They sent me that they initiated the transaction
    [​IMG]
    Adam.07/09/2020
    yeah i got something from them
    [​IMG]
    Diogrz07/09/2020
    I believe it is the part where you send the data for confirmation and I confirm receipt for your payment from the website
    [​IMG]
    Adam.07/09/2020
    where do i send it?
    [​IMG]
    Diogrz07/09/2020
    I believe that for the conversation to be registered, or for the discord
    [​IMG]
    Adam.07/09/2020
    ok
    [17:08]
    I posted the stuff
    [​IMG]
    Diogrz07/09/2020
    I'm trying to open it to confirm, I can't log out of my account, you know how to do it?
    [17:10]
    Every time I open the game, open my
    [​IMG]
    Adam.07/09/2020
    Go to setting and click connect to Facebook
    [17:11]
    But make sure on whatever your browser is you’re logged into that Facebook
    [17:11]
    Then login to that
    [​IMG]
    Diogrz07/09/2020
    on my cellphone?
    [​IMG]
    Adam.07/09/2020
    Yes
    [17:11]
    Or whatever you’re playing on
    [​IMG]
    Diogrz07/09/2020
    1 minute, I'll try
    [17:14]
    I opened the game and logged out on my account
    [​IMG]
    Adam.07/09/2020
    Yes
    [17:15]
    And in top right there is setting
    [​IMG]
    Diogrz07/09/2020
    and now?
    [​IMG]
    Adam.07/09/2020
    Does it say on the left “connect to Facebook”
    [17:18]
    If it does click on it and type in the information I gave
    [17:18]
    Then switch accounts
    [17:19]
    If it says something like you’re already connected to a Facebook then go to your browser and log out of whatever account you’re already on
    [​IMG]
    Diogrz07/09/2020
    Yes, now it's going
    [​IMG]
    Adam.07/09/2020
    Ok so you’re on the account ?
    [​IMG]
    Diogrz07/09/2020
    loading now
    [17:25]
    How do I change the link?
    [17:25]
    change facebook to google play?
    [​IMG]
    Adam.07/09/2020
    Uh I’m not sure
    [​IMG]
    Adam.07/09/2020
    So now what?
    [​IMG]
    Diogrz07/09/2020
    I'm finishing exchanging data, and I confirm it in the conversation that everything went well
    [​IMG]
    Adam.07/09/2020
    Ok
    [18:07]
    Then they confirm the order and it gets sent ?
    [​IMG]
    Diogrz07/09/2020
    I'm trying to disconnect from your facebook and I'm not getting it, you know how to do that?
    [​IMG]
    Adam.07/09/2020
    Just go back into game where you connected it
    [18:32]
    And click disconnect from Facebook
    [18:32]
    Then from there on out it will be linked
    [​IMG]
    Diogrz07/09/2020
    Still it is linked to the email, only the game to withdraw.
    [18:34]
    Only staff
    [​IMG]
    Adam.07/09/2020
    Not sure what you mean
    [​IMG]
    Diogrz07/09/2020
    Ok my friend, changed status to confirmed
    [19:14]
    Thanks for trade
    [19:15]
    Now it's between you and the website to release the payment
    [​IMG]
    Adam.07/09/2020
    Alright thanks so much.
    [19:19]
    If you would like a top 100 alliance since my last one booted me Narzul#8833 I believe needs a spot.
    [​IMG]
    Diogrz07/09/2020
    Why did you stop playing?
    [​IMG]
    Adam.07/09/2020
    I just got kind of burned out by playing as much as I did.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Help

    Help
    Expand Collapse
    Community Moderator

    8   0   0

    Offline
    Joined:
    6/25/19
    Posts:
    28,006
    Likes Received:
    564
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. Hulk

    Hulk
    Expand Collapse
    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

    17   0   0

    Offline
    Joined:
    1/31/14
    Posts:
    43,436
    Likes Received:
    350
    No reply so suspended.
     
  4. Hulk

    Hulk
    Expand Collapse
    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

    17   0   0

    Offline
    Joined:
    1/31/14
    Posts:
    43,436
    Likes Received:
    350
    Let me forward this to @Middleman to look into this further.
     
  5. Hulk

    Hulk
    Expand Collapse
    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

    17   0   0

    Offline
    Joined:
    1/31/14
    Posts:
    43,436
    Likes Received:
    350
    Forwarded to @Middleman and they will take action shortly here.
     
  6. OP
    OP
    Diogo Henrique

    Diogo Henrique
    Expand Collapse
    High Risk Status: User has been flagged by the system for one or more reasons. Proceed with caution.

    1   0   0

    Offline
    Joined:
    9/7/20
    Posts:
    3
    Likes Received:
    1
    My Location:
    Hello my friend, a lot of time has passed and we have not reached a solution to my problem, how are we going to solve this? He stole the account and I don't have a return from you
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  7. Admin

    Admin
    Expand Collapse
    Admin Status (Staff): This account handles all admin general support inquiries

    45   0   0

    Offline
    Joined:
    12/1/13
    Posts:
    13,456
    Likes Received:
    1,389
    What is your order number?
     
  8. Admin

    Admin
    Expand Collapse
    Admin Status (Staff): This account handles all admin general support inquiries

    45   0   0

    Offline
    Joined:
    12/1/13
    Posts:
    13,456
    Likes Received:
    1,389
    1130000001094036569?
     
    Diogo Henrique likes this.
  9. OP
    OP
    Diogo Henrique

    Diogo Henrique
    Expand Collapse
    High Risk Status: User has been flagged by the system for one or more reasons. Proceed with caution.

    1   0   0

    Offline
    Joined:
    9/7/20
    Posts:
    3
    Likes Received:
    1
    My Location:
    1130000001094036569
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  10. OP
    OP
    Diogo Henrique

    Diogo Henrique
    Expand Collapse
    High Risk Status: User has been flagged by the system for one or more reasons. Proceed with caution.

    1   0   0

    Offline
    Joined:
    9/7/20
    Posts:
    3
    Likes Received:
    1
    My Location:
    Any answer?
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  11. OP
    OP
    Diogo Henrique

    Diogo Henrique
    Expand Collapse
    High Risk Status: User has been flagged by the system for one or more reasons. Proceed with caution.

    1   0   0

    Offline
    Joined:
    9/7/20
    Posts:
    3
    Likes Received:
    1
    My Location:
    Guys?!
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
Thread Status:
Not open for further replies.