just had my account stolen. The person claimed to be from middleman. The address he used was from player up.com. Not very happy at this point.
Here is how our process works: How does it work? 1). Sellers create and post middleman buy now listings (click here) 2). Buyer clicks on buy now listing and completes payment 3). We verify and secure the buyers payment 4). We create a 3 way conversation ticket with the Buyer and Seller 5). We inform the Seller which specific account information they need to release to the Buyer 6). During this process, we will communicate and guide both the Buyer and Seller. 7). Buyer secures and verifies the account 8). Payment is then disbursed to the Seller Middleman: Sellers Guide | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform.
Do you use KiK, Skype, or another messenger service? No. All middleman transactions are done through PlayerUp.com for security reasons. Anyone who attempts to contact you through a 3rd party messenger claiming they are us is fraudulent. When should I release my account information to the buyer? Never release your account information unless (@Middleman) contacts you through the PlayerUp Conversation Ticket System. We will never contact you through e-mail, kik, skype, or any 3rd party service. All middleman transactions are done through PlayerUp.com for security reasons. For more information, please visit this link: Middleman: Sellers Guide | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform.
How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: January 1, 2013 2. Are You The Buyer or Seller Example: I'm the Buyer 3. Total Transaction Value Example: $100 USD 4. Other Parties Username Example: Site Username 5. Method Used To Pay or Receive Payment Example: PayPal 6. Other Parties Email Addresses Example: [email protected] 7. Other Parties Payment Email Address Example: [email protected] 8. Other Parties Messenger Username Example: bobskik 9. Provide All Chat Logs and Additional Information Below
Just to be clear here, the person who "claimed" to be from PlayerUp wasn't us. 100% certain of this otherwise you wouldn't be submitting a complaint here. Always verify the credibility of someone by contacting the website itself before transferring any account information or payments over. Had we known about this in advance, or you had read about how our process works, this could have been avoided. Sorry to hear about your loss but there is little we can do though @Disputes and @Admin will try to assist you from here. @Middleman is limited as you didn't actually conduct a transaction through PlayerUp Middleman Services.
