Hello, I'm making this ticket to ask why I never received my payment. I wanted to sell a Genshin Impact account through middleman. The person agreed to it, and we did it. I got an email showing the transaction ID, a link to the middleman service to share the account details, etc. It's been over a week, and I've received no credits, nothing shows up in my transactions list, so I'm just confused here. I have no idea what to do.
We have checked and we have no transactions with you on PlayerUp. If someone has scammed/frauded you, please open a dispute form (takes 2 minutes) using the link below. Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Disputes - Active | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.