High risk for no reason

Discussion in 'Help - Find Support Answers' started by at0mic0, 2/16/21.

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  1. at0mic0

    at0mic0
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    High Risk Status: User has been flagged by the system for one or more reasons. Proceed with caution.

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    Hi, why is my account high risk ? i never did anything wrong. once i did a purchase with you guys and a requested a refund as the account i think was from another person and not the original seller on your site. You can check my latest transaction and response to him he never answer me back why the account kept changing to another name and even got banned because of this ... please remove my high risk as i want to buy more stuff
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Help likes this.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response

    Step 1: Go To Your 3 Way Conversation Ticket
    If in event you need to cancel your order, please go to your 3 Way Conversation Ticket.

    Step 2: Change Order Status To Cancelled
    In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order. If you don't have a 3 way conversation ticket yet, post in your pre middleman order startup ticket that you wish to cancel your order.

    Step 3: Wait For Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.

    For more information on how to cancel your order., please go here.
     
  3. Help

    Help
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    Resolved.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
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