How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: February 1, 2021 2. Are You The Buyer or Seller Example: I'm the Buyer 3. Total Transaction Value Example: $100 USD 4. Other Parties Username Example: Niki291843 5. Method Used To Pay or Receive Payment Example: Playerup wallet 6. Other Parties Email Addresses Example: [email protected] 7. Other Parties Payment Email Address Example: i dont know 8. Other Parties Messenger Username Example: / 9. Provide All Chat Logs and Additional Information Below
Also, can you provide more proof that you have lost access to the account? Like email or something that shows that the information was changed without your knowledge.
The name was changed to W1llyW0rtel and now it is tokyo or something and the e-mail was [email protected]
Open your 3-Way Conversation ticket and change the order status to Buyer - Cancel Order, if you haven't done it yet.