How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: January 1, 2013 2. Are You The Buyer or Seller Example: I'm the Buyer 3. Total Transaction Value Example: $7 USD 4. Other Parties Username Example: Premium Guru 5. Method Used To Pay or Receive Payment Example: PayPal through playerup 6. Other Parties Email Addresses Example: [email protected] 7. Other Parties Payment Email Address Example: [email protected] 8. Other Parties Messenger Username Example: bobskik 9. Provide All Chat Logs and Additional Information Below Tried to purchase a Directv account through the user Premium Guru. He is gold certified, so I thought the transaction would go smooth. Account credentials user provided were invalid. After providing screenshots and video of me trying to log in with the credentials given, seller immediately accused me of switching account information. Seller was unwilling to corporate with me nor provide assistance in obtaining valid credentials. Seller mentioned this was his private account and credentials so there is no way he could of changed them. Advised seller to reset account information on account since it was his "private account and email". Seller said he could not do so because credentials were changed. Which doesn't make sense since every Directv account comes with an account number that he can use to revert credentials back to normal. I provided the seller with every option and opportunity to assist me and he's the one calling me a scammer.
@Help @Middleman I provided the Account screenshot! Why I scam this guy. Middleman knows that I completed more than 5 direcTV orders recently successfully. This guy changed the credentials. direcTV is easy to change the credentials. I also tagged middleman on the 3 way because I know I am correct also middleman knows I am a legit seller. I never intended to scam anyone. This guy playing stupid and victim card. He is just here to scam. Atleast, @Help @Middleman @Support You should have to believe me because I am selling since 2019 and with more than 190 positive reviews. Please, I need your help PlayerUp Team! Take right decision because I also wanna make this scammer free and this guy is making this site bad reputation. Thanks
Victim? Like I mentioned above, you've done nothing to help me out and only accused me of scamming from the get go. I provided you with numerous solutions and you have a rebuttal for everyone. Youre the one that came up with that sob story in the first place, so if it serves me right, you're the one playing the victim.Tell me Premium Guru, if you sent that screen shot of confirmation that you paid that account, there should be an account number that was provided to you. With that account number (that you never provided) you could of easily contacted directv or gone online to changed the credentials, if I were truly the one to change them. You're the one playing stupid here Premium Guru, you even mentioned that this was your private account and email, so no matter what, you would have the power to overried any changes. I provided you with multiple screenshots and video to prove the information was invalid. @Middleman This guy is a #! All he ever does is bring up his reviews, reputation, and how great he is. I've literally tried everything to pretty much help my own self with solutions and this guy is useless and only points the finger. Notice how he only brings up his previous orders like he did on this posts and says it's impossible for him to have sent invalid credentials. I had messaged this guy before my order was placed because I'm a first time user, so I wasn't clear on how to proceed, so this guy is just trying to take advantage of the situation and twisting it on me.
Why don't you try assisting your buyer here to fix the issue first? @Premium Guru You don't need to be so defensive, give your buyers the benefit of the doubt and help them if they ask for assistance not jumping into any conclusions like they were trying to scam you or anything.
@Help I am not meant to be defensive! I could help the buyer but I can't because not even password and mail, full credentials has been changed. I contacted direcTV and told them about my issue they sent me my old I'd . I have also the mail SS. I will put here too. I really don't wanna any of buyer to suffer, but tell how can I help him because I lost the Account completely. DirecTV said the I had concerned to change mail and also the changes made in your account is done after logging into the account.
@Premium Guru, thanks for atleast trying. This screenshot proves your email is still associated with the account. The account has not been simply lost. The email you provided me on our initial 3 way conversation is completely different than the one shown here in the screenshot.
Which email is the correct one [email protected] or [email protected]? That's an email alert by the way; Directv did not send you the old user ID. That's the email that's already associated with the account. The email states that the security questions and answers were changed, but my issue is that the credentials provided were incorrect, which you are accusing me of changing even though I never had access to begin with. And now your sending a screenshot of an email you never provided to me in the first place. So how would I have changed the account information if the account information was never correct to begin with? @Help @Middleman
@Support As you can see @PremiumGuru is still pointing the finger without any cohesive or factual evidence that I "took" the account. Please read his most recent response and you'll notice how his evidence doesn't match up with the information he initially provided.
