Refund scam geshin impact

Discussion in 'Disputes - Resolved Cases' started by M@isa99, 1/15/21.

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  1. M@isa99

    M@isa99
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    January 2, 2021

    2. Are You The Buyer or Seller
    I'm the Buyer

    3. Total Transaction Value
    $600 USD

    4. Other Parties Username
    Example: JustMeSharky

    5. Method Used To Pay or Receive Payment
    PayPal

    6. Other Parties Email Addresses
    Unkown

    7. Other Parties Payment Email Address
    Unknown

    8. Other Parties Messenger Username
    Discord : Sharky#2150

    9. Provide All Chat Logs and Additional Information Below

    The account has now -43k primogems and receive a in game email where the miHoYo write that this account has trouble of third part buying site like the older possessor buy primogems not from the game but from unofficial site and refund request trouble. So now the account has some sort of debth of -43k primogems and i need to pay. If not the account get banned...i want the refund of this account
     
    #1 M@isa99, 1/15/21
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. OP
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    M@isa99

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    This are screenshot of what get the account
     

    Attached Files:

    #2 M@isa99, 1/15/21
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  3. Noctisxx

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    #3 Noctisxx, 1/15/21
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  4. Hulk

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    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    Since this is a $600 transaction, I recommend you open a paypal dispute as well.
     
    #4 Hulk, 1/15/21
  5. OP
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    M@isa99

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    How this work...now what i supposed ti do...i spent 600$ for An account that is going to be banned...and Sellers ignore me here and on discord...i open a dispute on PayPal but i now whats going to happen?
     
    #5 M@isa99, 1/18/21
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  6. Help

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    Did you use our Middleman Service for this purchase?
     
    #6 Help, 1/18/21
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  7. Help

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    I have suspended their account now for failing to respond after getting tagged to this dispute.
     
    #7 Help, 1/18/21
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  8. OP
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    M@isa99

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    Yes i use middleman and i change the order status in canceled but the conversation with me Sellers and middleman is closed...
     
    #8 M@isa99, 1/20/21
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    May i have the Transaction ID for this order please?
     
    #9 Help, 1/20/21
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    M@isa99

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    #10 M@isa99, 1/20/21
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  11. Middleman

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    1. I removed your high risk @M@isa99. Your account is upgraded to VERIFIED status now.

    2. The sellers cashout of your funds for this transaction has been cancelled - https://www.playerup.com/conversations/middleman-wallet-balance-cashout-cancelled.2024135/

    3. We have notified the seller if he wants to get paid, they should respond here in this thread.

    4. As of now, your order is cancelled. Seller can overturn this by responding here within 48 hours with evidence disputing your claim. Without their response or silence on their end, we will go forward with your full cancellation and refund within the next 2-4 days (depending on if the seller responds).
     
    #11 Middleman, 1/29/21
  12. Middleman

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    #12 Middleman, 1/29/21
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    M@isa99

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    Now that the 48 Hours has passed i can get my refund?
     
    #13 M@isa99, 1/31/21
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  14. Middleman

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    #14 Middleman, 2/1/21
  15. Middleman

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    M@isa99

    Apparently you opened a dispute on this payment. There was no need to file a dispute. Because of that, we had to allow the dispute to go through this morning versus refunding it. You should have received your funds back though and if you need further assistance, please let us know.
     
    #15 Middleman, 2/2/21
  16. Middleman

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    #16 Middleman, 2/2/21
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