Automated Response Thank you for submitting a support ticket with the middleman automated support department. Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to follow the directions below to reach a middleman agent. Your ticket won't be redirected so please make sure to follow the directions below: Middleman Support - "Active" Orders Please note that this support is for non-middleman related issues only. For all middleman support questions, please use your Private or 3 Way Conversation Ticket already opened. If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly. Please also note middleman support is currently experiencing some delays on their responses so we ask that you remain as patient as possible. Middleman Support - Non "Active" Orders If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly or click here to post a help ticket. In order to reduce spam, we ask that you don't open multiple tickets over the same transaction as this could cause additional delays on your order. If you have a ticket already opened, please use that ticket and respond back to that ticket for an update. If you need an urgent update from middleman support and they're not responding, simply open a new ticket here and request for an urgent update. Delays can occur but rest assured middleman support will address your ticket as soon as they can.
It usually takes 1-72 HOURS for the transaction to begin once the buyer has completed their verification procedure. Please check the link below if your transaction has yet to begin even after the 72-HOUR mark of completing your order verification. My PlayerUp Middleman Order / Buy / Purchase didn't activate or start up? How can I fix this? | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. NOTE: Payments via CC/Debit Card might take longer to get verified as it will need to be checked and verified thoroughly due to CC/Debit scams. In your online banking's transaction history you should be able to check the status of the order you just made here, if it says "Pending" it could only mean 2 things; its either PlayerUp has yet to claim the deposit you sent or your Bank is holding it for security reasons in which you would most likely need to call your bank and confirm that it was you who made this purchase.
