hello, i purchased a account that i believed to be a 1k youtube account however, after messaging he imformed me that he was just selling botted followers and told me to send the account link. i did so and its been a few days and no response and no followers, furthermore i would like a refund. Thanks Zack
Automated Response Thank you for submitting a support ticket with the general support (non middleman support) department. Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department. Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here: Regular Support For all non-middleman help related questions, please follow these instructions: 1). View the Guides Section for all commonly asked questions 2). View our Knowledge Base for all other commonly asked questions 3). If these sections above don't answer your question, please submit a Help Ticket here. 4). You can contact an agent or moderator directly using the chat system. Disputes If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. .
To process a cancellation/refund request... #1 How To Cancel / Refund A Middleman Order | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits) OR (IF YOUR 3-WAY TICKET HASN'T BEEN PUBLISHED YET) #1 Open you Pre Middleman Order Startup Ticket or Transaction's Private Conversation ticket. Inside, write down that you are requesting for a refund and please make sure to provide the original payment information that you've used when you made your purchase for this order. Wait For An Agent To Approve Cancellation Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.
