Im the one who is having problem here and my account just mark High Risks. I have two order where Middleman is not replying at all , I have to cancell the first one and still no refund is happening and the worst thing my account got charge , and my second order ,again ,im waiting for Middleman to reply and nothing happening, you guys charge my mastercard once again. Im the one who is losing money here , $190+ dollars you guys charge on my card , for what? for nothing !
Automated Response Thank you for submitting a support ticket with the general support (non middleman support) department. Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department. Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here: Regular Support For all non-middleman help related questions, please follow these instructions: 1). View the Guides Section for all commonly asked questions 2). View our Knowledge Base for all other commonly asked questions 3). If these sections above don't answer your question, please submit a Help Ticket here. 4). You can contact an agent or moderator directly using the chat system. Disputes If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. .
With regards to your High Risk badge... https://www.playerup.com/support-tickets/knowledge-base/why-is-my-account-flagged-high-risk.76/ ===== With regards to your order/s... It usually takes 1-72 HOURS for the transaction to begin once the buyer has completed their verification procedure. Please check the link below if your transaction has yet to begin even after the 72-HOUR mark of completing your order verification. My PlayerUp Middleman Order / Buy / Purchase didn't activate or start up? How can I fix this? | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. NOTE: Payments via CC/Debit Card might take longer to get verified as it will need to be checked and verified thoroughly due to CC/Debit scams. In your online banking's transaction history you should be able to check the status of the order you just made here, if it says "Pending" it could only mean 2 things; its either PlayerUp has yet to claim the deposit you sent or your Bank is holding it for security reasons in which you would most likely need to call your bank and confirm that it was you who made this purchase.
