What

Discussion in 'Disputes - Resolved Cases' started by Lol11113, 1/13/21.

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    #21 Lol11113, 1/13/21
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    I can’t find anything I’m going to contact the buyer and see if he has it but is there anyway I can find it other than that because I went to cancelled orders and could not find anything
     

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    It seems like you have already opened a "Withdraw PlayerUp Credits" ticket to get your refund. I'm assuming you already received the refund in the form of PlayerUp Credits then please go here https://www.playerup.com/credits/transactions and look for credits that were sent to your account by @Middleman
     
    #24 Help, 1/13/21
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    No in the top right corner of my screen there is nothing either here
     

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    Do you think I got them and mybe it’s not showing or mybe I’m on the wrong thing but the link I opened I didn’t find anything
     
    #26 Lol11113, 1/13/21
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    Alright then can you get the Transaction Number/ID from your PayPal receipt instead? That should work as well.
     
    #27 Help, 1/13/21
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    I don't think the credits were sent to you.
     
    #28 Help, 1/13/21
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    I don’t either what do I do now
     
    #29 Lol11113, 1/13/21
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    Sure how do I do that
     
    #31 Lol11113, 1/13/21
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    My Location:
    2UL83578KG8395101
     
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    Found it
     
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    Just click on the transaction that made here from your PayPal history then look for the Transaction ID/Number
     
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    I have forwarded this to @Middleman so they could check and process your order cancellation and refund.
     
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    Please make sure to provide the original payment information that you've used when you made your purchase for this order.
     
    #36 Help, 1/13/21
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    I used paypal what other information do I need
     
    #37 Lol11113, 1/13/21
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    Can you tell me the other info I need to show you
     
    #38 Lol11113, 1/13/21
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    Nothing to do on you end yet until @Middleman send you the credits, once you receive it you need to open a new Withdraw PlayerUp Credits where you'll need to provide the PayPal email address that you've used when you made the order.
     
    #39 Help, 1/13/21
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    Oh are you talking about when I receive the credits then I would provide my email to transfer the credits into money ?
     
    #40 Lol11113, 1/13/21
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