How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened 12/25/2020 2. Are You The Buyer or Seller I'm the buyer 3. Total Transaction Value $30 USD 4. Other Parties Username Rares_Sucu 5. Method Used To Pay or Receive Payment PayPal 6. Other Parties Email Addresses Non given 7. Other Parties Payment Email Address [email protected] 8. Other Parties Messenger Username N/A 9. Provide All Chat Logs and Additional Information Below I started the transaction for the Clash Royale account on 12/25/2020. After sending payment the very same day, the middleman process was created. However, there has been no activity from the user and after requesting an update on Sunday (1/03/2021), I've come to the realization that it doesn't look like I'm going to get the account and would thus like a refund. Uploaded is proof of our transaction and conversation. Thank you, Shippo
I suspended their account now. If you wish to cancel the transaction please follow this guide. To process a cancellation/refund request... #1 How To Cancel / Refund A Middleman Order | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits) Wait For An Agent To Approve Cancellation Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.
Hi again, it looks like the @Middleman is not responding, now. I changed the 3-way conversation ticket on Tuesday and it's now Friday, with no updates. I also sent a message with the "@Middleman" on Wednesday and no response. Can you tell me how long this process should take?
Okay, at this point, I'm ready to open a dispute with PayPal and go about this that way. There is no reason a website should take this long to give a refund. This is the first time I've made a purchase on here and going by this situation, will be the last. Really disappointed in the support I've received.