Need refund

Discussion in 'Disputes - Resolved Cases' started by ELrappa, 1/8/21.

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  1. ELrappa

    ELrappa
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    2021-01-02

    2. Are You The Buyer or Seller
    Im a buyer

    3. Total Transaction Value
    7.49 USD


    4. Other Parties Username
    Webshop: Nibiru

    5. Method Used To Pay or Receive Payment
    Paysafecard account

    6. Other Parties Email Addresses
    not provided

    7. Other Parties Payment Email Address
    not provided

    8. Other Parties Messenger Username
    not provided indo.PNG

    9. Provide All Chat Logs and Additional Information Below
    I did not get contacted.
     
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  2. Help

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    Hi, did you pay via our Middleman Service?
     
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  3. OP
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    ELrappa

    ELrappa
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    Hello, how do i know if i payed via Middleman Service and does that change anything?
    Kind regards.
     
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    Did you pay the seller directly or you paid via a BUY NOW link?
     
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    If you paid thru our service then we can process your refund but if not then you'd have to contact Paymentwall support and ask them for the refund directly.
     
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    And may we have the seller's username?
     
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    ELrappa

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    Hello, i paid through the 'BUY NOW'. His name is CSG. I tried messaging but he kept replying with links or when i messaged him for a refund he didnt reply.
     
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    To process a cancellation/refund request...
    #1 How To Cancel / Refund A Middleman Order | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
    #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits)

    OR (IF YOUR 3-WAY TICKET HASN'T BEEN PUBLISHED YET)
    #1 Open you Pre Middleman Order Startup Ticket or Transaction's Private Conversation ticket. Inside, write down that you are requesting for a refund and please make sure to provide the original payment information that you've used when you made your purchase for this order.

    Wait For An Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.
     
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    ELrappa

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    Hello again,
    I tried looking the change status thingy, but i didnt find it. And i dont know what to do next. Because i think i bought the game with or even without an account, if thats even possible. But i have the receipt for the game and everything.
    Kind regards.
     
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