Buyer cancelled order after delivery with a note - ive not used the account at all

Discussion in 'Disputes - Resolved Cases' started by Buga, 1/3/21.

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  1. Buga

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    rayray123 cancelled his middleman order after delivery with statement - ive not used the account at all - Price $4
     
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  2. Support

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  3. rayray123

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    ive asked for a refund days before the delivery, idk why he can take way over the amount of time allocated for delivery to deliver while im asking for a refund way beforehand and he says im exploiting; ive not even used the account or even attempted to log in just look at the logs ive been asking for it since day 1;
     
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  4. rayray123

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    he took so long to deliver the account; and on so many occasions ive asked for the refund but he is entitled to more than me off of him completing a delivery 2 days late? he could have checked the initial ticket where ive begged for a refund but no mods ever came to my assistance but 1 ticket off him and you flag me and call me an explotier how disguting of a market service
     
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  5. rayray123

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    its so bs that he gets immediate attention during a transaction where ive been asking for help for so long and the minute he asks for it i am beign accused of being an exploit; here are 2 instances where i asked for a refund days before he even created the 3 way ticket not even allowing me to cancel the order the normal way and you ask for my input without even checking the transcation ticket what is this service
     

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  6. rayray123

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    and me using ive not used the account at all just means ive not used it; i dont want it; how bs, at this point just tell me that the seller is more important than the buyer and that you dont even care enough about buyers
     
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  7. OP
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    Buga

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    We can't deliver account until middleman starts 3 way conversation.
    we delivered account within 24 hours of starting 3 way conversation you not asked anything just cancelled the order and replied that
    "ive not used the account at all"
    there is nothing about care your profile is showing high risk and you not mentioned anywhere that you contacted us before.

    buyer shared 2 screenshot but either they are fake or somehow i not recieved them because of any reason because i checekd and not showing from my side.

     
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  8. OP
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    Buga

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    @Help @Support buyer shared 2 screenshots- Fake because 3 way conversation was started on saturday but it is showing wednesday in his screenshot and sellers name is also not showing. ican't see any of messages that he shared with screenshot. and his profile is also showing high risk.
     
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  9. OP
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    Buga

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    who are you now and why you are suspended?
     
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  10. Help

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    We can't really say that its fake, buyers always receive an initial ticket from @Middleman after they completed their payment.

    @Buga have you checked the account that they bought from you? If they really have not touched it yet or haven't changed any information then it should be fine to just cancel the transaction.
     
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  11. OP
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    Buga

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    Yes sir i agree i also think he must be replied before 3 way conversation started but he also shared a screenshot of private chat which i never recieved may be because of high risk on his profile

    Sir But price is $4 only and from my side i can only see that i delivered product and buyer cancelled order with a note that he not used account at all. it was high risk on his profile thats why i created dispute.

    Their is no such big issues
    Thanks
     
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  12. rayray123

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    i can send the id of the pre transaction ticket if required or supply any info needed
    i simply want a refund
     
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    Just to preface things, @Buga did everything correctly as he can only release the account information to the buyer once the 3-Way Conversation ticket so there's no fault on his side its just that the verification takes quite some time to complete. @rayray123 did you at one point contact @Buga and informed them that you want to cancel transaction way before the 3-Way Ticket was opened?
     
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  14. Support

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    No one accused you of anything.We tagged you because the seller opened a dispute against you and we needed to know your side also before coming to any conclusion.

    @Buga if the buyer haven’t logged in the account then cancel the transaction.
     
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  15. OP
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    Buga

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    ok @Support sir I cancelled order
     
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  16. Help

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    Do the same @rayray123, if you haven't done it yet.

    To process a cancellation/refund request...
    #1 How To Cancel / Refund A Middleman Order | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
    #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits)

    Wait For An Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.
     
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