Account got stolen and no payment was received

Discussion in 'Disputes - Resolved Cases' started by HaiqalAlif, 12/29/20.

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  1. HaiqalAlif

    HaiqalAlif
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    December 28,2020

    2. Are You The Buyer or Seller I'm the Buyer

    3. Total Transaction Value
    $350 USD

    4. Other Parties Username
    Sal

    5. Method Used To Pay or Receive Payment
    PayPal

    6. Other Parties Email Addresses
    [email protected]

    7. Other Parties Payment Email Address
    Example: no clue

    8. Other Parties Messenger Username
    Sal

    9. Provide All Chat Logs and Additional Information Below
     

    Attached Files:

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  2. Help

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    You were scammed by a fake middleman. I suggest contacting your game's support team now to get your hacked account back.

    How will middleman services contact me?
    All middleman transactions are conducted on PlayerUp.com only. Never release any information, perform any service or release any payments if you're a seller unless @Middleman contacts you through the Conversation Ticket System. PlayerUp Middleman Services will never contact you through e-mail, discord, steam, facebook, whatsapp, kik, skype, or any 3rd party service. If somebody contacts you offsite claiming they are from PlayerUp, it is a scam.

    [Simple Guide] Playerup Middleman Service - New Members Read This! - UPDATED | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
     
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  3. OP
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    HaiqalAlif

    HaiqalAlif
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    So That's all?
     
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    Is this the buyer? They were last online on 2015.

    What do you want us to do here?
     
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    HaiqalAlif

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    yes this is the buyer
     
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    How can you protect yourself from these type of scams in the future?

    I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (https://www.playerup.com/support-tickets/knowledge-base/middleman-buyers-guide.19/) and here is how it works for sellers (https://www.playerup.com/support-tickets/knowledge-base/middleman-sellers-guide.20/).

    Is there anything we can do to assist you still with this dispute?

    Please read this guide (https://www.playerup.com/threads/guide-combat-fraud-service.1571655/). All we need is the scammers full name and address and we can assist you further.


    Can PlayerUp provide compensation for this dispute?

    Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost funds - https://www.playerup.com/threads/guide-combat-fraud-service.1571655/

    How can I protect myself in the future?

    We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite.
     
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