Accidentally ordered twice

Discussion in 'Help - Find Support Answers' started by Zera6154, 12/23/20.

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  1. Zera6154

    Zera6154
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    Hey middleman. Me and Alex4444 are trying to settle our payments. We have been waiting for almost 24 hours now, with no 3 way conversation ticket being generated.

    This is an issue because I have been charged twice on my debit card for whatever reason. Seller (Alex) is happy to cancel one of the orders, but we cannot do that until the ticket is generated!

    Thanks, Zera
     
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  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response

    Step 1: Go To Your 3 Way Conversation Ticket
    If in event you need to cancel your order, please go to your 3 Way Conversation Ticket.

    Step 2: Change Order Status To Cancelled
    In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order. If you don't have a 3 way conversation ticket yet, post in your pre middleman order startup ticket that you wish to cancel your order.

    Step 3: Wait For Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.

    For more information on how to cancel your order., please go here.
     
  3. OP
    OP
    Zera6154

    Zera6154
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    still waiting for a human response - we DO NOT have a 3 way ticket yet!!!
     
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    Help likes this.
  4. Help

    Help
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    It usually takes 1-72 HOURS for the transaction to begin once the buyer has completed their verification procedure.

    If you are the buyer...
    Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
    In case you haven't yet, you have to activate your order and finish your verification first. To do so please follow the instructions inside your order's Private Conversation or Pre Middleman Order Startup ticket or just click this and fill up the form with the corresponding information needed. http://www.playerup.com/forms/middleman-order-step-1-of-2-provide-details.1/respond

    Please check the link below if your transaction has yet to begin even after the 72-HOUR mark of completing your order verification.
    My PlayerUp Middleman Order / Buy / Purchase didn't activate or start up? How can I fix this? | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    NOTE: Payments via CC/Debit Card might take longer to get verified as it will need to be checked and verified thoroughly due to CC/Debit scams.

    In your online banking's transaction history you should be able to check the status of the order you just made here, if it says "Pending" it could only mean 2 things; its either PlayerUp has yet to claim the deposit you sent or your Bank is holding it for security reasons in which you would most likely need to call your bank and confirm that it was you who made this purchase.
     
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