Can t activate my order

Discussion in 'Help - Find Support Answers' started by PuttyDev2, 9/26/20.

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  1. PuttyDev2

    PuttyDev2
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    So I just purchased a rust account from this shop and I can't activate my order for some reason.

    https://www.playerup.com/threads/75...ree-change-mail-password-summer-sale.4483044/

    Every time I click the link, it gives me this error:


    "PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. - Error

    You do not have permission to view this page or perform this action."

    Here is my transaction id: 922213855

    I spent $7 on the account and would either like a refund or given access to the account I purchased.

    This is my third time making this god damn ticket because every time I select middleman, it switches it to general support. This is a complete and utter joke.
     
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  2. PlayerUp

    PlayerUp
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    Bot Status (Automated): Handles automated general support inquiries

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    Automated Response

    Thank you for submitting a support ticket with the middleman automated support department.

    Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to follow the directions below to reach a middleman agent. Your ticket won't be redirected so please make sure to follow the directions below:

    Middleman Support - "Active" Orders
    Please note that this support is for non-middleman related issues only. For all middleman support questions, please use your Private or 3 Way Conversation Ticket already opened. If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly. Please also note middleman support is currently experiencing some delays on their responses so we ask that you remain as patient as possible.

    Middleman Support - Non "Active" Orders
    If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly or click here to post a help ticket.

    In order to reduce spam, we ask that you don't open multiple tickets over the same transaction as this could cause additional delays on your order. If you have a ticket already opened, please use that ticket and respond back to that ticket for an update. If you need an urgent update from middleman support and they're not responding, simply open a new ticket here and request for an urgent update. Delays can occur but rest assured middleman support will address your ticket as soon as they can.
     
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  3. Middleman

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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    This is now fixed.
     
  4. Help

    Help
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    Resolved.
     
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