How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened September 16, 2020 2. Are You The Buyer or Seller I am the seller 3. Total Transaction Value $4,800 USD 4. Other Parties Username Aero Rof (middleman agent) (I don't know username because only communicated outside of website) 5. Method Used To Pay or Receive Payment Direct Deposit into banking account 6. Other Parties Email Addresses [email protected] (middleman agent) 7. Other Parties Payment Email Address Buyers name is Jimhoo Kim, who made payment to PlayerUp on 9/10/20 (I have copy of PayPal payment to PlayerUp) 8. Other Parties Messenger Username Unknown 9. Provide All Chat Logs and Additional Information Below Here are the details so far: 1) I made request for middleman service on 9/10, and sent link to buyer. 2) Buyer then sent me a Paypal screenshot that he submitted payment to PlayerUp. 3) I received an e-mail from PlayerUp agent (Aero Rof) who would provide the middleman service (see attached e-mails) 4) He completed worked with IGG to make changes to the account, which telling me the fund would be released when account has been changed. 5) On 9/16 I reported that I no longer had access to the account and asked for an update (see attached email from Aero), who said that I would receive fund between 9/16 & 9/19. This was the last communication I received from Aero. 6) As of today 9/22, I still have not received any of the $4,800 funds owed to me.
NOTHING is done outside of this website. I suggest you contact game support and try to get your account back
It's a scam @tefkaj Read this https://www.playerup.com/support-tickets/knowledge-base/middleman-sellers-guide.20/
@tefkaj you were scammed by a fake middleman transaction. Please contact the game support to help you get your account back.
