Closed Ticket - Resolved Issue

Discussion in 'Disputes - Resolved Cases' started by HugeFungus, 9/15/20.

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  1. HugeFungus

    HugeFungus
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: August 26, 2020

    2. Are You The Buyer or Seller
    Example: I'm the Buyer

    3. Total Transaction Value
    Example: $205

    4. Other Parties Username
    Middleman

    5. Method Used To Pay or Receive Payment
    Example: PayPal

    6. Other Parties Email Addresses

    7. Other Parties Payment Email Address

    8. Other Parties Messenger Username

    9. Provide All Chat Logs and Additional Information Below


    This message is to inform both parties that Middleman has requested to change the prefix to Refund Completed

    Refund Completed

    This message is to inform you that your payment has been successfully refunded. The refund funds will post back to your account within 1-10 business days depending on your payment option. Thank you again for remaining patient with us during this process.

    Middleman, 8/26/20

    It's been 14 business days since I've received this message of getting my refunded completed, but I still have yet to receive any payment from Playerup through my Paypal. The only change that has happened was my credits going from $205 -> $0.

    Why does it take so long to receive a refund from this site?
     
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  2. OP
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    HugeFungus

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    @Help is it possible to forward this case to @Middleman ? This is getting ridiculous.
     
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  3. OP
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    HugeFungus

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    Alright this site is a literal scam, I've waited two months to get a refund from this site and I get no answers back for any of my questions regarding what happened with the money being transferred over for over a few weeks now. I advise people to never use this site!
     
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  4. Middleman

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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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  5. Middleman

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  6. Middleman

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    @HugeFungus

    Payment was indeed refunded on order number 922206851 but funds are currently being held by PayPal because you opened a chargeback on this payment as well. I do not know how long it takes for PayPal to return those funds to you. On our end we have already credited you back for the amount of $204.97 for this transaction so this issue was resolved on our end.

    If in event PayPal doesn't refund you back, please reply back here and tag us @Middleman letting us know. However on our end we did everything you asked us to do. At no cost you purchased an account which the sale did not go through and we shielded you from all types of fraud at no cost to you. You cancelled and while your refund was delayed we did refund you in full didn't charge you a single penny.

    This matter is resolved.
     
    #6 Middleman, 9/22/20
    Last edited: 9/22/20
  7. OP
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    HugeFungus

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    @Middleman Alright sorry for the trouble I've caused then. I wasn't aware PayPal was holding my funds as I've been patiently awaiting, but haven't received a response from this end. I'll resolve this with PayPal then.

    Thank you for the work.
     
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