Seller is faulty

Discussion in 'Help - Find Support Answers' started by Lynt, 9/21/20.

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  1. Lynt

    Lynt
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    What do I do? The seller has not responded or givin me the account I bought. I have received the last notification from you guys sayin the next step is for the seller to give me the account. The seller will not return my inquiries about it. Do you know what the hold up is, or do I need to cancel this transaction?
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Automated Response

    Step 1: Go To Your 3 Way Conversation Ticket
    If in event you need to cancel your order, please go to your 3 Way Conversation Ticket.

    Step 2: Change Order Status To Cancelled
    In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order. If you don't have a 3 way conversation ticket yet, post in your pre middleman order startup ticket that you wish to cancel your order.

    Step 3: Wait For Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.

    For more information on how to cancel your order., please go here.
     
  3. Support

    Support
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    Try to contact the seller and if does not respond then cancel the transaction.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
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