How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: September 9, 2020 2. Are You The Buyer or Seller I'm the Seller 3. Total Transaction Value $268 USD 4. Other Parties Username 5. Method Used To Pay or Receive Payment PayPal 6. Other Parties Email Addresses [email protected] [email protected] 7. Other Parties Payment Email Address [email protected] [email protected] 8. Other Parties Messenger Username Verac 9. Provide All Chat Logs and Additional Information Below
How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened September 9, 2020 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $390 USD 4. Other Parties Username Example: Charles pinos 5. Method Used To Pay or Receive PayPal 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address mailto:[email protected] 8. Other Parties Messenger Username Don’t know 9. Provide All Chat Logs and Additional Information Below
@Charles Pinos [email protected] Why did you think a random email from this domain belonged to us? @Tech-center.com We're playerup.com, not tech-center.com
[email protected] Is a phishing scam email: https://www.playerup.com/threads/sold-my-account-and-havent-gotten-my-800.4434833/ https://www.playerup.com/threads/dispute-over-stolen-summoners-war-accounts.4383845/ https://www.playerup.com/threads/fake-middle-man-order.4514382/ https://www.playerup.com/threads/some-of-the-info-i-do-not-have.4365419/#post-11390052 https://www.playerup.com/threads/st...ers-mistake-transaction-id-251965854.4432238/
Did you read the website before you decided to transfer this information over to this random person who was sending you an e-mail? There are Seller Protection Icons listed all over every single thread on this website so people read them before transferring any payment or account information. When you click on them you go to this page: https://www.playerup.com/support-tickets/knowledge-base/middleman-sellers-guide.20/. At the very top, we clearly posted: How will middleman services contact me? All middleman transactions are conducted on PlayerUp.com only. Never release any information, perform any service or release any payments if you're a seller unless @middleman contacts you through the Conversation Ticket System. PlayerUp Middleman Services will never contact you through e-mail, discord, steam, facebook, whatsapp, kik, skype, or any 3rd party service. If somebody contacts you offsite claiming they are from PlayerUp, it is a scam. In addition we post: When should I release my account information to the buyer? Never release your account information unless (@Middleman) contacts you through the PlayerUp Conversation Ticket System. We will never contact you through e-mail, discord, facebook, whatsapp, kik, skype, or any 3rd party service. All middleman transactions are done through PlayerUp.com for security reasons.
Whatever you sent to this person, immediately contact Jagex and recall it. This person conned you and you'll need to recall the item.
