Account Scammed

Hello sir, some scammer message me by offering 215 usd for my account and I accepted. But I didn't know that is only two way transaction. I got an email said that he paid. So I gave the account details in chat. Now I lost the account. See Its you guys fault completely. How can a scammer message like that in a chat and put an offer to me to accept and sending fake payed mails. And most of users are not even verified including me. Now I lost my account. Player up have to take full responsibility for this incident and pay me my money. Otherwise I'll post bad reviews with screenshots telling the site is not trustable. Please consider my request. Thank you

 

Automated Response​

Thank you for submitting a support ticket with the general support (non middleman support) department.

Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department.

Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here:

Regular Support
For all non-middleman help related questions, please follow these instructions:
1). View the Guides Section for all commonly asked questions
2). View our Knowledge Base for all other commonly asked questions
3). If these sections above don't answer your question, please submit a Help Ticket here.
4). You can contact an agent or moderator directly using the chat system.

Disputes
If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute.



















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There are guides about it that are viewable for everyone to read. If you still think that its our fault then please do what you think is right for you.

You can still get your account back by either asking the user who you sent your account info to but if they refuse then please contact the game developer's support team to help you recover your account back. The one who made the offer has not paid us yet since they only just made an offer not actually purchased.

https://www.playerup.com/threads/mi...-for-your-listing-what-is-it-exactly.4359026/

Simple guide to use Middleman Service for your Sales and Purchases...
[Simple Guide] Playerup Middleman Service - New Members Read This! - UPDATED | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

How will middleman services contact me?
All middleman transactions are conducted on PlayerUp.com only. Never release any information, perform any service or release any payments if you're a seller unless @Middleman contacts you through the Conversation Ticket System. PlayerUp Middleman Services will never contact you through e-mail, discord, steam, facebook, whatsapp, kik, skype, or any 3rd party service. If somebody contacts you offsite claiming they are from PlayerUp, it is a scam.