Never Delivered No account received suspect seller is selling false stolen accounts

How to Report a Dispute
Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

1. Date Dispute Happened
Example: June 25, 2020

2. Are You The Buyer or Seller
Example: I'm the Buyer

3. Total Transaction Value
Example: $210 USD

4. Other Parties Username
Example: Best Deals

5. Method Used To Pay or Receive Payment
Example: PayPal

6. Other Parties Email Addresses
Example: [email protected]

7. Other Parties Payment Email Address
Example: [email protected]

8. Other Parties Messenger Username
Example: Sylar7t

9. Provide All Chat Logs and Additional Information Below

Chat log: https://www.playerup.com/conversati...e-1?viewMode=condensed&paginationMode=dynamic

All proof in log, been trying to report for months. Seller has not responded to final posts which pointed out he is scamming me and I believe this seller is selling stolen accounts they have no legitimate ownership. Account details provided by seller lead to no account, all details returned back to seller day 1 of purchase. Spoke to live chat support who has pointed out getting someone called Hulk at Playerup onto this case. Massive scam!

https://ibb.co/2vbmh7K

 

@Best Deals dispute against you.

 

Massive scam ? Omg
You’re so funny and a good story teller my friend

we are a VIP member of playerup and everyone knows us here

the purchase has been through middleman not paypal
And there is all evidence in the 3 way conversation that the buyer has got into the account as they have admitted in the 3 way conversation, and then they contacted supercell support even tho we mentioned not too contact!
Then got the account banned

now they claim they never got the account ! So its obvious whose the scammer here

you can see everything in the 3 way conversation

https://www.playerup.com/conversati...e-1?viewMode=condensed&paginationMode=dynamic


You can check the email we provided to the buyer and see the account is got locked after delivery
We explained to the buyer in 3 way conversation they cant contact supercell support it will get the account locked and they have done it anyway , so it’s obvious now who’s trying to scam

Cause they claim they never got into the account , and we never delivered , altho there is proof in the 3 way conversation that they say they got in and tried to change the email ( as its not possible cause they shouldn’t contact supercell and they did )

our delivery form is clear we warn them about this

and its buyers responsibility after first login to keep the account safe

 

I’m open to any suggestions from @Hulk
To resolve this faster
The buyer is got the account banned by mistake
And the fact that they are lying about it is not cool
But still we are open to a good suggestion on how to resolve the matter faster

 

i just read their claim again
the user is claiming we sell stolen accounts ? what is the penalty for such a false claim as they are trying to sabotage our name and reputation here ?
clearly this user needs to be punished if he cant prove what they are talking about !
that they cant !

 

@Hulk

Everything is in the 3 way conversation, I never even got access to the account because those false login details don't work and just came up with a message telling me to sign in using a different ID. This scam seller then said the account was locked (see 3 way conversation), now they're saying the account is banned so even his stories are not consistent. Keeps making stuff up saying I contacted Supercell when I didn't, only people I contacted are Playerup and the seller to inform that cannot login to account. Seller has made no attempt whatsoever other than blame and try to walk away with the money. If seller isn't selling stolen accounts then tell me why seller can't fix it when clearly it said in the screenshot of the locked account (3 way conversation), that it was locked for SECURITY reasons and asked to enter a code to unlock it. If seller has legitimate ownership and rights to this account, they will be able to obtain that code and unlock it, but seeing as seller is now saying account is banned it can only mean it never belonged to seller in first place, possibly an account stolen off someone else that the seller tried to sell but backfired. Don't let reputation precede you, dodgy business is going on here.

 

1) Account was already locked before delivery, the email was changed through Gmail settings in Google Mail before logging in to game account (as instructed in delivery note to change email to secure account). This is not changing linked email account through contacting Supercell, the same email account was maintained throughout with just a name change.

2) First login failed, it is not after first login, first login was never successful, no account was received to begin with.

3) No conditions of sale were breached (as I did not contact Supercell), furthermore conditions set within seller notes (released after payment) should not be valid, it is essential that all information be put on the sales page, not after payment of an item/product, when a buyer is not provided full conditions of sale before transaction, it is a scam.

4) Seller should not be arguing/blaming but working productively to amend the problem with the product that they attempted to sell (all account details were returned back to seller day 1, buyer has obtained nothing). As seller has made no attempt to do that, looking at the 3 way conversation it is clear their only intention is to take people's hard earned money and go, suggesting they know full well what is going on behind the scenes.

 

@Best Deals

Instead of making false allegations as you have done since day 1, how about actually addressing these statements.

 

@Hulk

I have said everything there is to say and all evidence is in the 3 way conversation, and likewise the seller will not have any more to say other than blame me so it is up to you and PlayerUp now.

 

Stop this bullshit ,
You claimed here that account has never delivered ,
But you said in the 3 way that you have logged in and tried to change the mail on the account , you said that all your self

now here you claim that you never logged in
So stop your bull love you stories

 

I logged in to the email account to secure it, not the game, when I tried getting into the game using that email account, it leads to no game account, get it right.

 

Thats what you are saying now
And we have checked and saw account is locked/banned so your bullshit story and your lies are clear here ,
the support here can login the mail them selves and see you’re lying , that you said it’s not sending any codes ,
But it does and the account has been banned , by contacting supercell support or something

and the fact that you called us thieves
I will make sure you get banned from here

cause you said we sell stolen accounts
And i want proof of the bullshit you said here about us
Upload the proofs

where did you saw we sold stolen account
What kind of proof you have if any

im 100% sure you dont have any proof
Cause we didn’t even sold 1 account that was not 100% legit
And this false claim will get you banned from here

 

I've been saying that since the start, it's your story that isn't consistent, not mine. Answer these statements above before you talk. If you have ANY legitimate ownership to that account to sell it, go unlock it then. If you can't there is every right to assume you stole that account off someone else, which is why it's locked/banned. My proof is in the screenshot at the bottom of this dispute OP, that is the screenshot I saw when I tried logging in to the game for the first time after changing the email. I received the two factor email, entered the code but no account was found. It was you who said it was locked/banned so you must know more that I don't. How could I have contacted Supercell when I couldn't even open the game account in the first place. All the account details are back with you, if you can't fix it then you can't sell it. Any more threats from you I'll make sure you never scam anyone again.

 

Someone needs to look into this in detail ASAP, I think you'll find it is you who will get banned

 

“seller is selling false stolen accounts”

Upload the proofs for this
Bullshit statement
Or you will 100% get banned

im waiting

 

@Hulk
Please ban the buyer if they don’t upload any proofs

 

First you say it was locked, you clearly can't unlock it or explain why you can't unlock it, seemingly avoiding the topic altogether when there is clear evidence (as seen in 3 way convo) that only a security code is needed to unlock. A code I presume you don't have because you know it is a stolen account, so now you say it is banned altogether. Well I sure hope @Hulk looks into this, because lmao looks like you've ran out of excuses and have to use lowly big bold writing tactics to seek attention. Shame on you, scammers like you are disgraceful to society.

 

The fact you can't unlock it is already proof that it's a stolen account. LMAO

 

You’re just fullofshit

thats the only fact here

 

So you admit it's a stolen account then. We will see who is fullofshit when @Hulk replies.