PlayerUp was an experiment for me and I was surprised at how good a platform it is for sales. So I would like to make a few suggestions: 1. Accelerated cashout The standard output of money is 14-15% of the Commission. This takes a very, very long time: on average, 20-30 days from the date of sale. This is a disastrously long time, and something needs to be done about it I suggest implementing a quick withdrawal with an increased Commission — 20-23% Commission-withdrawal of money within 7 days from the date of confirmation of delivery by buyer and seller. 7 days after confirmation, the money should already be in the seller's wallet(paypal, eth etc). Minimum amount: 50$ If the withdrawal takes 7 days, the number of orders via Middleman will increase at least twice. This will also reduce the load on technical support and Middleman. 2. Accelerated order activation Activating an order takes an average of 5-10 hours for PayPal. I suggest adding the ability to use accelerated paid activation — $5 (activation within 30-60 minutes). This will save a lot of nerves for customers who make purchases. % of the payment goes to moderators who perform accelerated verification of payment data 3. Unblocking users Unblocking users is a job for moderators, not Middleman. You need to give the rights to unblock users to senior moderators, people like Help and Ryan are able to understand who is a bad seller, and who is a good one, you need to give them the rights to do unblocking, so as not to distract middleman from working with money. In the «Disputes - Appeal Suspensions» section, people feel abandoned, and sometimes they get there by mistake. it is important to make decisions quickly. And if a person is not guilty (if they are not a fraudster in the past), then you need to quickly give them the opportunity to sell their product and develop their business on PlayerUp. Now account unblocking is a very nervous and long procedure due to the fact that moderators need to wait for a response from Middleman and Admin. Middleman have more important things to do, such as orders 4. Automated updates labels Bronze, silver, gold… This process needs to be automated, it is better to pay programmers now than to waste time on updating the shortcut for everyone over a long distance. This is a very simple function and it costs a little to develop it. This is my vision of the situation, and I hope it can be useful.
