How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened July 31, 2020 2. Are You The Buyer or Seller I'm the buyer. 3. Total Transaction Value Example: $113.30 USD 4. Other Parties Username https://www.playerup.com/members/znqua.699545/ (Link to profile) 5. Method Used To Pay or Receive Payment Example: Credit/Debit Card 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address Example: [email protected] 8. Other Parties Messenger Username Discord Username is Znqua#9381 9. Provide All Chat Logs and Additional Information Below Transaction ID: 1130000000996366530 If any other information is required, please message me. I am trying to be fully transparent. Order Form. __________ Thank you for using PlayerUp.com to secure your order - Sellers Username: Znqua. Buyers Username: Meiio Buyer Paid: $113.3 Buyer Purchased: https://www.playerup.com/middleman/?page_id=5&form=cart&p_key=10602226_87129 We have created and activated your 3 Way Conversation Ticket. The seller Znqua., the buyer and @Middleman have now been added to this ticket. The next step is to have the seller Znqua. complete the delivery for this transaction. Below contains step by step general guides which you can click on to view how to finalize your delivery. If you're unable to expand the blue bar options below, click on this guide link to fix the issue and view what needs to be done next. What does the seller need to do next to complete delivery and be paid for this transaction? Account Delivery Guide (Click Here)Expand Social Media Service Delivery Guide (Click Here)Expand Currency/Items Delivery Guide (Click Here)Expand Top Up Service Delivery Guide (Click Here)Expand Boosting/Powerleveling Service Delivery Guide (Click Here)Expand What is the next step after the seller has completed delivery? Post Delivery: After the seller has completed delivery, what is the next step?Expand Post Delivery: After confirming delivery, how does the seller receive payment?Expand Please note that a @Middleman agent will monitor and possibly update this ticket from time to time. We ask that you remain patient during this process. If you have any additional questions or need further assistance, please update this ticket. Middleman, Monday at 3:57 AMReport 1. Account Username : Holy Znqua 2 . Account Password : nino1212 3 . Emill : [email protected] Znqua., Monday at 4:35 PMReport This message is to inform both parties that Meiio has requested to change the prefix to Buyer - Confirms Delivery AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA Buyer Confirms Delivery The buyer has confirmed they've received as-described delivery and that they're satisfied with the item they've purchased from the seller. The buyer is now authorizing PlayerUp to close this transaction and release their payment held in escrow by PlayerUp to the seller. If this is a mistake or the seller didn't deliver, please uncheck the Buyer - Confirm Delivery prefix order status. Buyer: What does the buyer need to do next after they've confirmed delivery?Expand Buyer: What does the buyer need to do if they're not satisfied with the item delivered?Expand Buyer: What does the buyer need to do to cancel this order?Expand Seller: What is the next step after the buyer has confirmed delivery?Expand Buyer/Seller: I made an error and accidentally confirmed delivery for this transaction. What do I do?Expand Middleman, Monday at 4:48 PMReport This message is to inform both parties that Znqua. has requested to change the prefix to Seller - Confirms Delivery AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA Seller Confirms Delivery The seller has confirmed as-described delivery and full transfer of game account ownership to the buyer. Buyer: What does the buyer need to do next if they're satisfied with the item delivered?Expand Buyer: What does the buyer need to do if they're not satisfied with the item delivered?Expand Buyer: What does the buyer need to do to cancel this order?Expand Seller: What is the next step after you have confirmed delivery?Expand Seller: Where do I post if I have questions regarding my payment?Expand Seller: What if the buyer doesn't confirm delivery?Expand Middleman, Monday at 4:52 PM __________ CONTEXT TO WHAT YOU'RE ABOUT TO READ (Discord chat messages) First off, it is important that you take note of the fact that the account in question is an XBox Live account. This means features such as changing phone number are restricted. It takes 30 days for phone number changes to go through, and phone number is required for everything. The seller wasn't cooperative with changing any account information during the buying process. This means that the number was never able to be changed, and in turn, no other personal data requiring a phone number. Second, the seller says they don't have a bank account, and claims that they can't send their PlayerUp Credit to PayPal, and supposedly quotes messages regarding PayPal in our DMs. (I do not use PayPal so I couldn't verify the messages he quoted regarding it.) These are message logs between myself (Mayo) and the seller that scammed me (Znqua). These are directly copied from our chats and are only doctored to remove the following: One obnoxiously large emoji that was super sized in the pasting process, one image of my bank account transaction history that I used to prove to him that I did pay, and our profile pictures. EXPLANATION FOR THE STATEMENT THAT I DIDN'T PAY: OBVIOUSLY, I did. My money was taken out of my debit checking account and was transferred to his PlayerUp account. He confirms this in the message log I took off Discord, ime stamps are in each message. The statement that he didn't get a single dollar is blatantly false and sly because he makes the statement that he made no money. The truth is, he doesn't have a bank account and cannot transfer the money I sent him out of PlayerUp Credit. My suspicion is that he took the account back for resale, because any person who wasn't trying to scam wouldn't jump the gun and STEAL an account. Since this is a serious topic, I screenshotted the message where he confirmed that he got the money to me. PROOF OF PAYMENT (Click here to see his proof of payment, he sent this to me through discord in the form of a screenshot.) IMPORTANT NOTES - As it stands, I lost everything. I lost the money to pay for the account, I lost my time for dealing with the seller, who clearly didn't know what he was doing because I needed to walk him through everything even though it's my first time on the site, and arguably most importantly, I lost the very thing I paid for. The account I purchased was hijacked this morning, at the time of writing this on the 31st of July. - You will also notice that I don't bring up the stolen account for a little while because I was wondering if I could work things out with him, not trying to be angry, or intimidate the seller because I didn't want to lose contact with him. - I had made several purchases on the new account that I had gotten access to, all of which were with my Debit card as I made sure none of the seller's payment methods were attached. Thankfully, they weren't. I believe the only way he could have taken the account back was with his phone number, because Microsoft only allows a change every 30 days, and effects only change every 30 days. I removed his email, personal information left over, and changed the account username. Discord message log concerning the stolen account. __________ ZnquaToday at 7:30 AM Mayo [7:30 AM] they say now they cant give me the money for my paypal MayoToday at 7:39 AM Wdym? [7:40 AM] Also, I still have to remove your phone number from the account, but someone canceled my request MayoToday at 7:50 AM You got the money tho, you need to cash out [7:50 AM] Or give me a refund [7:51 AM] You cant just take the account back, it's literally theft [7:53 AM] Yo ZnquaToday at 7:54 AM [7:54 AM] message.txt 2.40 KB [7:54 AM] We're currently having Sending Limit issues with PayPal which is causing this delay on your payout. This has happened in the past, has been fixed but PayPal has set new sending limits again on our accounts. We're now asking sellers to switch to an alternative payment option as there is no ETA on when this will be fixed. Middleman: Seller Payment Methods | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. Please select an alternative payment option from this list, post your new payment information it into this ticket, and then we will expedite this payout for you. The most common payment option sellers use is bank transfer. If you opt to receive payment by bank transfer, here is the information below that we will need: What information do we need from you to complete a bank to bank transfer? - Your Full Name (Name On Bank Account): Your Country: Your City: Your Address: Your Postal Code: Account Number or IBAN: Your Currency (Example: Euros):\ [7:55 AM] - Australia Transfers = BSB Code - China Transfers = UnionPay Card Number - Canada Transfers = Financial Institution Number, Branch Transit Number, Checking or Savings Account - Egypt Transfers = Beneficiary's Bank, Account Number - Europe Transfers = IBAN - Hong Kong Transfers = Bank Name, Account Number - India Transfers = IFSC Code, Account Number - Japan Transfers = Bank Name/Bank Code, Branch Name/Branch Code, Account Type: 普通 Futsuu, 貯蓄 Chochiku, or 当座 Touza - Malaysia Transfers = Beneficiary's Bank, Account Number - Mexico Transfers = CLABE - Nigeria Transfers = Beneficiary's Bank, Account Number - Philippines Transfers = Bank Name - Russia Bank Transfers = Account Holder Name in Cyrillic (First Name, Patronymic Name, Last Name), Russian Bank Account Number, BIK Bank Code, Region or Card Number/Region - Singapore Transfers = Bank Name, Account Number - South Africa Transfers= Beneficiary's Bank, Account Number, Phone Number - Thailand Transfers = Beneficiary's Bank, Account Number - Turkey Transfers = IBAN - Ukraine Transfers = Recipient's Phone Number, Last 4 digits of UAH PrivatBank Card, or IBAN, or Mastercard/Visa - United Kingdom Transfers = Sort Code/Account Number or IBAN - United States = Routing Number, Checking/Savings Account - Vietnam Transfers= Beneficiary's Bank, Account Number Please be 100% accurate on this information above otherwise further delays will occur on your payment transfer. MayoToday at 7:55 AM Why'd you lock me out of MY account? ZnquaToday at 7:56 AM Its not your acc MayoToday at 7:56 AM Yes it is [7:56 AM] I bought it ZnquaToday at 7:56 AM i dont get even 1 $ [7:57 AM] i wait 7 days for nothing MayoToday at 7:57 AM YOU DID MY GUY YOU JUST DONT KNOW HOW TO TRANSFER IT OUT OF YOUR PLAYERUP ACCOUNT ZnquaToday at 7:57 AM - Australia Transfers = BSB Code - China Transfers = UnionPay Card Number - Canada Transfers = Financial Institution Number, Branch Transit Number, Checking or Savings Account - Egypt Transfers = Beneficiary's Bank, Account Number - Europe Transfers = IBAN - Hong Kong Transfers = Bank Name, Account Number - India Transfers = IFSC Code, Account Number - Japan Transfers = Bank Name/Bank Code, Branch Name/Branch Code, Account Type: 普通 Futsuu, 貯蓄 Chochiku, or 当座 Touza - Malaysia Transfers = Beneficiary's Bank, Account Number - Mexico Transfers = CLABE - Nigeria Transfers = Beneficiary's Bank, Account Number - Philippines Transfers = Bank Name - Russia Bank Transfers = Account Holder Name in Cyrillic (First Name, Patronymic Name, Last Name), Russian Bank Account Number, BIK Bank Code, Region or Card Number/Region - Singapore Transfers = Bank Name, Account Number - South Africa Transfers= Beneficiary's Bank, Account Number, Phone Number - Thailand Transfers = Beneficiary's Bank, Account Number - Turkey Transfers = IBAN - Ukraine Transfers = Recipient's Phone Number, Last 4 digits of UAH PrivatBank Card, or IBAN, or Mastercard/Visa - United Kingdom Transfers = Sort Code/Account Number or IBAN - United States = Routing Number, Checking/Savings Account - Vietnam Transfers= Beneficiary's Bank, Account Number Please be 100% accurate on this information above otherwise further delays will occur on your payment transfer. [7:57 AM] We're currently having Sending Limit issues with PayPal which is causing this delay on your payout. This has happened in the past, has been fixed but PayPal has set new sending limits again on our accounts. We're now asking sellers to switch to an alternative payment option as there is no ETA on when this will be fixed. Middleman: Seller Payment Methods | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. Please select an alternative payment option from this list, post your new payment information it into this ticket, and then we will expedite this payout for you. The most common payment option sellers use is bank transfer. If you opt to receive payment by bank transfer, here is the information below that we will need: What information do we need from you to complete a bank to bank transfer? - Your Full Name (Name On Bank Account): Your Country: Your City: Your Address: Your Postal Code: Account Number or IBAN: Your Currency (Example: Euros): MayoToday at 7:57 AM That means nothing to me ZnquaToday at 7:57 AM FOR ME TO MayoToday at 7:57 AM Send it to a proper bank account and give me the account back ZnquaToday at 7:57 AM i dont get even 1 $ [7:58 AM] i dont have bank accoujnt [7:58 AM] account MayoToday at 7:58 AM YOU HAVE IT ALL IN CREDITS, CHOOSE TO CASH OUT IN THE MENU ZnquaToday at 7:58 AM i do [7:58 AM] they say i cant cash out now MayoToday at 7:58 AM Then refund me or give me the account back [7:58 AM] Because now you have MY money which was taken from MY account, and the account I paid for [7:59 AM] You've essentially taken $113.30 from me [7:59 AM] AKA you stole it [7:59 AM] Scammed ZnquaToday at 7:59 AM ? MayoToday at 7:59 AM You cant take the account back without refunding me my money ZnquaToday at 8:00 AM you call me scammer? MayoToday at 8:00 AM We had a deal [8:00 AM] You get the money and I get the account [8:00 AM] Now you have the money and the account [8:00 AM] And i have noth8ng ZnquaToday at 8:00 AM me to [8:00 AM] i dont get 1 $ MayoToday at 8:00 AM No you have the money you just don't know how to take it out ZnquaToday at 8:01 AM they say i cant cash out for paypal MayoToday at 8:01 AM Then sign up for a real bank account or refund me [8:01 AM] You have the money, you just can't transfer it [8:01 AM] I dont have the money [8:02 AM] Or the account that I paid for [8:03 AM] (I posted an image of my bank account transaction logs showing the money was taken out.) [8:03 AM] That was transferred out of my account [8:03 AM] And i got nothing in return [8:04 AM] How would you feel ZnquaToday at 8:04 AM i will refund for you [8:04 AM] tell me how [8:04 AM] stop cry MayoToday at 8:04 AM This whole time you were worried about your money, which you received. You don't know how to transfer it so you hijack the account. [8:04 AM] I'm trying to figure it iut [8:04 AM] Out ZnquaToday at 8:05 AM tell me how to reund [8:05 AM] refund [8:05 AM] btw where are you from ? [8:05 AM] your English not good [8:05 AM] like my [8:05 AM] MayoToday at 8:06 AM US ZnquaToday at 8:06 AM oh [8:06 AM] you us player? [8:06 AM] i mean MayoToday at 8:06 AM Yeah ZnquaToday at 8:06 AM wus [8:07 AM] this [8:07 AM] omg so Ez [8:07 AM] its freelo in ur server MayoToday at 8:07 AM East coast us is just aim [8:07 AM] No brain ZnquaToday at 8:07 AM haha MayoToday at 8:07 AM I usually play eu on pc ZnquaToday at 8:07 AM if its was my server i was 1# [8:07 AM] but i have 160 ping [8:07 AM] on this MayoToday at 8:08 AM Yeah, it can be hard to play ZnquaToday at 8:08 AM yes MayoToday at 8:08 AM Especially SEAS (South East Asia) from my location gets me around 280 ping ZnquaToday at 8:08 AM my cuntry its in asia [8:09 AM] but idk why R6 do me in eu MayoToday at 8:09 AM Whats your average ping when you play ZnquaToday at 8:09 AM now 80 [8:09 AM] i was 60 [8:09 AM] but its up idk why [8:10 AM] 80-100 now MayoToday at 8:10 AM Bandwidth? ZnquaToday at 8:10 AM its was 40-60 MayoToday at 8:10 AM I wish you could change your data center on console like you can on pc [8:10 AM] Ubisoft isn't very good at keeping people in their region ZnquaToday at 8:12 AM yes [8:12 AM] btw [8:12 AM] what did you buy on the acc [8:12 AM] i see you buy 600 credit [8:13 AM] mayo [8:13 AM] go settings [8:13 AM] whats your locishen on xbox MayoToday at 8:15 AM One sec [8:15 AM] my what? [8:15 AM] Oh it's NH [8:16 AM] What we canceled this order, I got my money back, and we started over? This time I transfer the money directly to your paypal ZnquaToday at 8:19 AM ok [8:20 AM] tell me when [8:20 AM] what did you buy with all this credit MayoToday at 8:21 AM Don't recall, we need to figure out how to get the money from your account, though. I'm not paying double over something like this. ZnquaToday at 8:21 AM ? [8:22 AM] i ask you something MayoToday at 8:22 AM I dont remember ZnquaToday at 8:23 AM ok ZnquaToday at 8:54 AM mayo [8:54 AM] what did you buy you need to tell me MayoToday at 8:54 AM I dont know and I dont need to tell you, that's still technically my account because you have my money ZnquaToday at 8:55 AM bye MayoToday at 8:55 AM So you are scamming me ZnquaToday at 8:55 AM "what did you buy you need to tell me" [8:55 AM] "I dont know and I dont need to tell you, that's still technically my account because you have my money" MayoToday at 8:56 AM Yes [8:56 AM] And i bought that stuff with my debit card ZnquaToday at 8:56 AM so i dont need to speek with you [8:56 AM] msg me next month maybe i will see MayoToday at 8:56 AM What ZnquaToday at 8:57 AM if you dont even help me [8:57 AM] i dont need to speek with you [8:58 AM] i ask you something MayoToday at 8:58 AM I dont know what I bought, and why is it important? ZnquaToday at 8:58 AM i need to know MayoToday at 8:58 AM For what purposes ZnquaToday at 8:59 AM nvm [8:59 AM] Good luck in the next life MayoToday at 8:59 AM You're literally scamming me right now. [8:59 AM] You stole $113.30 from me [9:00 AM] Probably more because I made purchases to the account, that you later took back. ZnquaToday at 9:00 AM stop msg MayoToday at 9:00 AM Give me my money theb ZnquaToday at 9:00 AM go to playerup website [9:00 AM] do refund MayoToday at 9:01 AM I'm trying ZnquaToday at 9:01 AM if you msg again i will block you MayoToday at 9:01 AM That's a bipartisan job ZnquaToday at 9:01 AM i dont help ppl not help me MayoToday at 9:01 AM I've been helping you since day one [9:01 AM] Then you stole from me
I would like to update the information on this post. " Other Parties Payment Email Address" His PayPal is [email protected]
Have you canceled your transaction already? If not yet please do this. To process a cancellation/refund request... #1 How To Cancel / Refund A Middleman Order | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits) Wait For Agent To Approve Cancellation Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.
